CompaniesGorgiasMonthly reportsSeptember 2022
Gorgias in September 2022: incidents, uptime and changes
6incidents posted
2labelled major or critical
97.21%free of major/critical
95.35%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 20 h 3 min, incident time 33 h 25 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 4
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Increased error rates | Major | 1.3 h | resolved | 09-15 | |
| Instagram direct messages are not pulling for some customers | Major | 19 h | resolved | 09-21 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Stale results in customers search feature | Minor | 4.2 h | resolved | 09-03 | |
| Increase in latency and error rate | Minor | 3.1 h | resolved | 09-06 | |
| Agents being logged out of the mobile App | Minor | 3.0 h | resolved | 09-20 | |
| Outgoing messages delays for some clusters | Minor | 3.1 h | resolved | 09-29 |
Maintenance 1
Show scheduled maintenance
Cite this
Gorgias posted 6 status incidents in September 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in September 2022
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2022/09