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CompaniesGorgiasMonthly reportsAugust 2022

Gorgias in August 2022: incidents, uptime and changes

5incidents posted
2labelled major or critical
98.19%free of major/critical
98.03%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 13 h 26 min, incident time 14 h 37 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 2 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Helpdesk is experiencing an outageCritical1.3 hresolved08-26
Increase in latency and error rateMajor12 hresolved08-30

Other incidents 3

IncidentImpactStartedDurationStatusDay
Macro usage count missing from 08/03 to 08/09No impact listed0 minresolved08-02
Increased latency and performance issues for some customersMinor45 minresolved08-09
Delayed executing actionsMinor26 minresolved08-18

Maintenance 3

Show scheduled maintenance

Cite this

Gorgias posted 5 status incidents in August 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Gorgias in August 2022
Vendor
Gorgias
Date
URL
https://rewindex.com/company/gorgias/2022/08

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