Outages by dayAugust 9, 2022

Outages on August 9, 2022

UTC day 2022-08-09 (Aug 9, 2022, 00:00 to Aug 9, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

42incidents started

6labelled major or critical

24vendors with a new incident

14still open from earlier days

By vendor label: Major 6 · Minor 24 · No impact listed 12 · 13 maintenance

Incidents started this day 42

Vendor	Incident	Impact	Started	Resolved	Status
Confluent	Unavailability for a few services in AWS eu-central-1	Major	00:35	03:08 (2.5 h)	resolved
Confluent	Confluent Cloud Metrics are currently delayed	Major	03:12	07:35 (4.4 h)	resolved
Confluent	Unavailability for Confluent Cloud control plane API, metrics API, UI and CLI	Major	04:55	17:46 (13 h)	resolved
Scaleway	[DC2] Public switch down in Room 205 Rack C6	Major	14:16	Aug 10, 2022, 07:35 (17 h)	resolved
Smartsheet	SAML Login	Major	15:29	19:33 (4.1 h)	resolved
Dropbox	Dropbox may be unavailable for some users	Major	16:41	16:55 (14 min)	resolved
Discord	Message Send Unavailability	Minor	02:16	02:40 (24 min)	resolved
Sinch	Delivery Issue PK - Jazz-PK	Minor	04:29	Aug 11, 2022, 15:48 (2 d)	resolved
Harness	Partial Incident - Delegates Connection Failing in Prod-2	Minor	04:35	05:59 (1.4 h)	resolved
Vonage	Russia SMS - Delivery degradation towards MTS	Minor	07:16	12:37 (5.3 h)	resolved
Scaleway	[DC2] Public switch down in Room 205 205 Rack C6	Minor	08:04	10:04 (2.0 h)	resolved
Sinch	Delivery degradation - Pakistan	Minor	11:01	Aug 11, 2022, 13:51 (2 d)	resolved
Twilio	SMS Delivery Delays and Failures to Ghana Vodafone	Minor	11:31	14:31 (3.0 h)	resolved
Twilio	SMS Delivery Delays to Russian Federation MTS Network	Minor	13:22	Aug 10, 2022, 06:34 (17 h)	resolved
Twilio	MMS Delivery Delays to T-Mobile USA from a Subset of Shortcodes	Minor	14:07	23:46 (9.7 h)	resolved
Smartsheet	Issues Saving and Loading Sheets	Minor	15:11	Aug 10, 2022, 01:59 (11 h)	resolved
Amplitude	Data Processing Delays	Minor	17:43	20:12 (2.5 h)	resolved
Twilio	SMS Delivery Delays to Nigeria Glo Network	Minor	17:55	Aug 10, 2022, 00:31 (6.6 h)	resolved
Wix	Issues Loading Wix Editor	Minor	18:37	19:25 (48 min)	resolved
Red Hat (incl. Quay.io)	OpenShift Cluster Manager (OCM) degraded performance	Minor	18:55	19:38 (43 min)	resolved
Gorgias	Increased latency and performance issues for some customers	Minor	19:27	20:12 (45 min)	resolved
Teleport	Errors persisting session recordings	Minor	19:34	20:06 (32 min)	resolved
Heap	Data ingestion	Minor	19:48	Aug 10, 2022, 00:31 (4.7 h)	resolved
BigCommerce	Delayed analytics	Minor	20:19	23:06 (2.8 h)	resolved
Keeper	SSO Login Issue	Minor	20:20	20:56 (36 min)	resolved
Bandwidth	Possible MMS Delays	Minor	20:21	21:31 (1.2 h)	resolved
Plivo	Delivery delay on inbound/outbound MMS towards US phone numbers	Minor	20:25	21:39 (1.2 h)	resolved
Scaleway	[DC3] Public switch down in Room: 4 4-6, Rack: B6, Block: A	Minor	21:01	21:22 (21 min)	resolved
Plivo	Call failures on inbound voice towards Brazil phone numbers	Minor	22:10	22:45 (35 min)	resolved
Linode (Akamai)	Service Issue - Managed Databases	Minor	23:45	Aug 10, 2022, 03:07 (3.4 h)	resolved
Bandwidth	DFW Data Center Incident	No impact listed	00:30	00:30 (0 min)	resolved
Heap	App Query Performance Degradation	No impact listed	04:00	04:00 (0 min)	resolved
Grafana Cloud	Issues with prod-us-west-1 for metrics	No impact listed	08:32	12:14 (3.7 h)	resolved
Snyk	Users unable to authorize in Snyk Learn	No impact listed	09:47	10:56 (1.1 h)	resolved
Twilio	Delayed Billed Amount Reporting For Programmable Messaging	No impact listed	11:53	11:53 (0 min)	resolved
Cloudinary	Elevated error rate in processing and delivering 3D files	No impact listed	12:17	Aug 11, 2022, 00:05 (36 h)	resolved
Vonage	Service Issue in SMS API Paltform	No impact listed	13:13	13:37 (24 min)	resolved
Vonage	[Voice] Service Issue in Platform	No impact listed	16:22	Aug 10, 2022, 03:57 (12 h)	resolved
Twingate	Twingate ingress partially unavailable	No impact listed	17:44	05:00 (-765 min)	resolved
Vonage	[Video] Media Interruption	No impact listed	18:48	19:29 (41 min)	resolved
Vonage	[Voice]Stream Audio delay in London Datacenter	No impact listed	22:41	Aug 10, 2022, 13:35 (15 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-41818	No impact listed	23:10	Aug 10, 2022, 00:42 (1.5 h)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Speechmatics	Transcription Jobs Timing Out Intermittently in US	Major	Aug 8, 2022, 18:48	21:33 (27 h)	resolved
Confluent	Partial read and write unavailability for some Basic and Standard Clusters in Azure Australia East.	Major	Aug 8, 2022, 22:21	03:23 (5.0 h)	resolved
Squarespace	Unable to save changes on sites with Fluid Engine enabled	Major	Aug 8, 2022, 22:23	01:02 (2.6 h)	resolved
Twilio	MMS Delivery Report Delays to AT&T Network in the US	Minor	Aug 3, 2022, 16:55	Aug 10, 2022, 16:11 (7 d)	resolved
Scaleway	[K8S] Clusters unavailable at AMS	Minor	Aug 5, 2022, 08:27	Aug 25, 2022, 13:02 (20 d)	resolved
Twilio	SMS Delivery Report Delays to Digicel Network in Papua New Guinea on Twilio Long Codes	Minor	Aug 8, 2022, 04:58	09:01 (28 h)	resolved
Scaleway	[Webhosting] cPanel platform #1004 unavailability	Minor	Aug 8, 2022, 09:27	Aug 25, 2022, 13:03 (17 d)	resolved
Harness	Partial Incident - Monitoring	Minor	Aug 8, 2022, 17:15	Aug 10, 2022, 00:14 (31 h)	resolved
Twilio	MMS Delivery Delays in US Over a Small Subset of Shortcodes	Minor	Aug 8, 2022, 19:53	04:37 (8.7 h)	resolved
Twilio	Functions and Assets Inactive Builds Older Than 7 days are Temporarily Unavailable From the API	Minor	Aug 8, 2022, 23:43	22:33 (23 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-41792	No impact listed	Aug 8, 2022, 17:56	01:09 (7.2 h)	resolved
Bandwidth	Possible Stir/Shaken Issue on Outbound Traffic	No impact listed	Aug 8, 2022, 20:41	12:33 (16 h)	resolved
Confluent	Intermittent Network availability for Kafka clusters in AWS EU-West-2	No impact listed	Aug 8, 2022, 22:06	00:06 (2.0 h)	resolved
HubSpot	Marketing email, pages and blogging tools, and knowledge base tools are unavailable for some customers	No impact listed	Aug 8, 2022, 23:38	02:29 (2.9 h)	resolved

Maintenance 13

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] Pakistan Mobile Service Suspension - Multiple Networks	Maintenance	00:00	18:01 (18 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:01	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number # PCRSDI-9982	Maintenance	06:01	10:00 (4.0 h)	resolved
Vonage	[Scheduled] Honduras SMS - Planned maintenance affecting Tigo	Maintenance	06:01	07:00 (59 min)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - EU	Maintenance	08:00	11:00 (3.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 – MM4 \| Operator Services \| Application Maintenance \| PCR Number#PCRSDI-10013	Maintenance	15:02	17:00 (2.0 h)	resolved
Twilio	[Scheduled] Indonesia SMS carrier maintenance - XL Axiata (Axis)	Maintenance	16:00	17:00 (1.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL	Maintenance	16:00	17:00 (1.0 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - H3G	Maintenance	17:30	21:32 (4.0 h)	resolved
Dremio	[Scheduled] Dremio EMEA is under maintenance	Maintenance	21:00	22:06 (1.1 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	22:01	Aug 11, 2022, 04:01 (30 h)	resolved
Dremio	[Scheduled] Dremio US is under maintenance	Maintenance	22:48	Aug 10, 2022, 00:30 (1.7 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Confluent, Scaleway, Smartsheet, Dropbox, Discord, Sinch, Harness, Vonage, Twilio, Amplitude, Wix, Red Hat (incl. Quay.io).

Cite this

42 vendor-reported incidents started on 2022-08-09 (UTC) across 24 vendors, 6 labelled major or critical by the vendor.

Title: Outages on August 9, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-08-09 00:00 UTC
URL: https://rewindex.com/outages/2022-08-09

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