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CompaniesSmartsheetMonthly reportsAugust 2022

Smartsheet in August 2022: incidents, uptime and changes

8incidents posted
2labelled major or critical
95.20%free of major/critical
93.94%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 35 h 39 min, incident time 45 h 2 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 3 · No impact listed 3

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Forms Submission and Workflow ErrorsCritical32 hresolved08-25
SAML LoginMajor4.1 hresolved08-09

Other incidents 6

IncidentImpactStartedDurationStatusDay
Control Center Provisioning ErrorsMinor2.6 hresolved08-01
Intermittent ConnectivityNo impact listed2.0 hresolved08-02
Control Center Provisioning ErrorsNo impact listed2.1 hresolved08-02
Issues Saving and Loading SheetsMinor11 hresolved08-09
Retrieving Group Information DelayedMinor5 minresolved08-18
Regional intermittent slow loadingNo impact listed8 dresolved08-24

Cite this

Smartsheet posted 8 status incidents in August 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in August 2022
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2022/08

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