Outages by dayAugust 10, 2022

Outages on August 10, 2022

UTC day 2022-08-10 (Aug 10, 2022, 00:00 to Aug 10, 2022, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

43incidents started

8labelled major or critical

27vendors with a new incident

16still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 26 · No impact listed 9 · 23 maintenance

Incidents started this day 43

Vendor	Incident	Impact	Started	Resolved	Status
SurveyMonkey	Issues with logging in to SurveyMonkey accounts	Critical	03:31	04:46 (1.3 h)	resolved
Firebolt	Start engine may fail	Major	11:52	12:50 (57 min)	resolved
Braze	Increased error rates and latency in US 03	Major	13:41	14:44 (1.1 h)	resolved
CircleCI	CircleCI UI Experiencing Increased Load	Major	14:55	17:03 (2.1 h)	resolved
Confluent	Problem connecting to Basic and Standard clusters in AWS ap-south-1	Major	15:28	16:57 (1.5 h)	resolved
Netlify	Latencies and failing builds on Standard Edge Network	Major	16:18	16:43 (25 min)	resolved
Discord	Discord API Availability	Major	17:39	18:27 (48 min)	resolved
Heap	App Unavailability	Major	18:27	20:16 (1.8 h)	resolved
GitHub Copilot	Incident with Actions, API Requests, Pages and Pull Requests	Minor	00:17	01:30 (1.2 h)	resolved
GitHub	Incident with Actions, API Requests, Pages and Pull Requests	Minor	00:17	01:30 (1.2 h)	resolved
ActiveCampaign	Automation processing delay	Minor	00:49	01:23 (34 min)	resolved
Sinch	Delivery Issue Iraq - Asia Cell Iraq	Minor	03:43	16:21 (13 h)	resolved
Scaleway	[Webhosting] cPanel platform #1005 unavailability	Minor	05:55	Aug 25, 2022, 13:03 (15 d)	resolved
Scaleway	[DC3] Public switch down in Room 4 4-6 Rack B6	Minor	06:49	08:27 (1.6 h)	resolved
BigCommerce	Availability Issues	Minor	08:01	10:29 (2.5 h)	resolved
Render	Missing deploy logs	Minor	10:12	14:53 (4.7 h)	resolved
Harness	CIE Build Farm Pods not getting cleaned up in Prod-2	Minor	10:15	14:22 (4.1 h)	resolved
Xero	United Kingdom: HMRC Tax Reporting - Customer experiencing issues with HMRC Tax Reporting	Minor	11:13	12:17 (1.1 h)	resolved
Netlify	Increased errors and latencies on the High-Performance Edge Network	Minor	12:06	12:27 (21 min)	resolved
CircleCI	API service is degraded	Minor	13:45	13:59 (14 min)	resolved
Twilio	SMS Delivery Delays to XL Network Indonesia	Minor	13:54	19:42 (5.8 h)	resolved
Vonage	Indonesia SMS - Delivery degradation towards XL Network	Minor	14:02	17:49 (3.8 h)	resolved
Confluence	Performance issues - 5xx errors	Minor	15:34	Aug 12, 2022, 14:13 (47 h)	resolved
Jira	Performance issues - 5xx errors	Minor	15:34	Aug 12, 2022, 14:13 (47 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Hungary, Norway, and Croatia Phone Numbers	Minor	17:19	20:27 (3.1 h)	resolved
Twilio	SMS Delivery Report Delays to Multiple US Networks on a Subset of Twilio Short Codes	Minor	17:23	22:23 (5.0 h)	resolved
Vonage	Myanmar SMS - Delivery degradation towards Myanmar Posts and Telecommunications	Minor	17:33	Aug 11, 2022, 09:50 (16 h)	resolved
Plivo	Delivery delay on inbound SMS and MMS towards US phone numbers : Fayetteville, NC	Minor	19:52	Aug 12, 2022, 12:29 (41 h)	resolved
Lattice	Lattice Service Disruption - Review Cycles	Minor	20:31	20:58 (27 min)	resolved
Twilio	MMS Delivery Delays in the US Over a Subset of Shortcodes	Minor	20:50	Aug 11, 2022, 18:19 (21 h)	resolved
LaunchDarkly	Email delivery is delayed	Minor	21:00	21:44 (44 min)	resolved
Sinch	Delivery Issue Bangladesh - Grameenphone	Minor	22:40	Aug 11, 2022, 02:15 (3.6 h)	resolved
Twilio	SMS Outbound Delivery Delays to the MPT Network in Myanmar	Minor	23:06	Aug 11, 2022, 09:35 (10 h)	resolved
Twilio	Programmable Wireless SIMs are Losing Their Ability to Establish Data Sessions	Minor	23:58	Aug 13, 2022, 00:53 (2 d)	resolved
Svix	Elevated errors for create message requests with a set idempotency key	No impact listed	00:09	Aug 9, 2022, 23:30 (-40 min)	resolved
RevenueCat	Degraded Response Times	No impact listed	01:02	01:02 (0 min)	resolved
Netlify	High latency and errors on Standard Edge Network	No impact listed	10:43	10:43 (0 min)	resolved
Vonage	SMS API- Delayed Inbound Messages and Status Callbacks	No impact listed	14:45	15:36 (51 min)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT# MNOC-41841	No impact listed	17:55	Aug 11, 2022, 07:25 (14 h)	resolved
Twilio	Console Pages Loading with Incorrect Layout	No impact listed	18:39	19:05 (26 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 949 - Fayetteville, NC	No impact listed	19:43	Aug 12, 2022, 12:28 (41 h)	resolved
Bandwidth	Inbound Calling Incident, UK, Ireland, and Italy	No impact listed	20:48	20:48 (0 min)	resolved
Confluent	Confluent Cloud Network creation experiencing delays.	No impact listed	23:23	Aug 11, 2022, 02:50 (3.5 h)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[DC2] Public switch down in Room 205 Rack C6	Major	Aug 9, 2022, 14:16	07:35 (17 h)	resolved
Twilio	MMS Delivery Report Delays to AT&T Network in the US	Minor	Aug 3, 2022, 16:55	16:11 (7 d)	resolved
Scaleway	[K8S] Clusters unavailable at AMS	Minor	Aug 5, 2022, 08:27	Aug 25, 2022, 13:02 (20 d)	resolved
Scaleway	[Webhosting] cPanel platform #1004 unavailability	Minor	Aug 8, 2022, 09:27	Aug 25, 2022, 13:03 (17 d)	resolved
Harness	Partial Incident - Monitoring	Minor	Aug 8, 2022, 17:15	00:14 (31 h)	resolved
Sinch	Delivery Issue PK - Jazz-PK	Minor	Aug 9, 2022, 04:29	Aug 11, 2022, 15:48 (2 d)	resolved
Sinch	Delivery degradation - Pakistan	Minor	Aug 9, 2022, 11:01	Aug 11, 2022, 13:51 (2 d)	resolved
Twilio	SMS Delivery Delays to Russian Federation MTS Network	Minor	Aug 9, 2022, 13:22	06:34 (17 h)	resolved
Smartsheet	Issues Saving and Loading Sheets	Minor	Aug 9, 2022, 15:11	01:59 (11 h)	resolved
Twilio	SMS Delivery Delays to Nigeria Glo Network	Minor	Aug 9, 2022, 17:55	00:31 (6.6 h)	resolved
Heap	Data ingestion	Minor	Aug 9, 2022, 19:48	00:31 (4.7 h)	resolved
Linode (Akamai)	Service Issue - Managed Databases	Minor	Aug 9, 2022, 23:45	03:07 (3.4 h)	resolved
Cloudinary	Elevated error rate in processing and delivering 3D files	No impact listed	Aug 9, 2022, 12:17	Aug 11, 2022, 00:05 (36 h)	resolved
Vonage	[Voice] Service Issue in Platform	No impact listed	Aug 9, 2022, 16:22	03:57 (12 h)	resolved
Vonage	[Voice]Stream Audio delay in London Datacenter	No impact listed	Aug 9, 2022, 22:41	13:35 (15 h)	resolved
Sinch	DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT#MNOC-41818	No impact listed	Aug 9, 2022, 23:10	00:42 (1.5 h)	resolved

Maintenance 23

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	03:00	10:00 (7.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance towards Radiomovil Dipsa (TELCEL) in Mexico	Maintenance	03:50	08:00 (4.2 h)	resolved
Vonage	[Scheduled] Mexico SMS - Planned maintenance affecting Telcel	Maintenance	03:50	08:00 (4.2 h)	resolved
Heap	[Scheduled] Infrastructure Maintenance	Maintenance	04:00	04:57 (57 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	04:32	09:00 (4.5 h)	resolved
Sinch	[Scheduled] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number# 2577	Maintenance	04:32	09:00 (4.5 h)	resolved
Twilio	[Scheduled] Peru SMS Carrier Maintenance - Claro	Maintenance	04:32	08:00 (3.5 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - Telcel	Maintenance	04:40	08:00 (3.3 h)	resolved
Twilio	[Scheduled] France Voice Carrier Partner Maintenance	Maintenance	05:00	06:00 (1.0 h)	resolved
Scaleway	[Scheduled] [DC2] Router maintenance in DC2 Room 101	Maintenance	07:00	08:00 (1.0 h)	resolved
Sinch	[Scheduled] WhatsApp Routine Maintenance - US	Maintenance	08:00	11:00 (3.0 h)	resolved
Sinch	[Scheduled] Sinch Planned Maintenance: MMS	Maintenance	08:00	10:00 (2.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:00	10:00 (1.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 220 - Pleasantville, NJ	Maintenance	13:01	19:00 (6.0 h)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - H3G	Maintenance	17:30	21:30 (4.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting Hutch	Maintenance	17:30	21:30 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Megafon	Maintenance	20:00	Aug 11, 2022, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Aug 11, 2022, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Aug 11, 2022, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon	Maintenance	20:00	Aug 11, 2022, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	Aug 11, 2022, 00:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	Aug 11, 2022, 00:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: SurveyMonkey, Firebolt, Braze, CircleCI, Confluent, Netlify, Discord, Heap, GitHub Copilot, GitHub, ActiveCampaign, Sinch.

Cite this

43 vendor-reported incidents started on 2022-08-10 (UTC) across 27 vendors, 8 labelled major or critical by the vendor.

Title: Outages on August 10, 2022
Vendor: Rewindex daily outage roundup
Date: 2022-08-10 00:00 UTC
URL: https://rewindex.com/outages/2022-08-10

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