Companies / Braze / incidents

Braze: Increased error rates and latency in US 03

Impact: majorStatus: resolvedStarted Resolved (1.1 h)1 updateSource: braze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    Services have continued to remain stable and we consider this incident resolved. Customers who experienced failed Rest API calls during the incident are recommended to retry the calls, this includes API-triggered campaigns. No action is needed for SDK Processing, Data Processing and Outbound Messaging these services are now operating normally and events are processing. All requests successfully received by Braze were processed and no data was lost.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab). Braze profile · Recent Braze incidents · Markdown · JSON