# Braze: Increased error rates and latency in US 03

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-08-10 13:41 UTC · Resolved: 2022-08-10 14:44 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://braze.statuspage.io/incidents/vrjfbc15c3f3](https://braze.statuspage.io/incidents/vrjfbc15c3f3)
- [Company: Braze](https://rewindex.com/company/braze.md)

## Timeline of updates

- **resolved** 2022-08-10 14:44 UTC: Services have continued to remain stable and we consider this incident resolved. Customers who experienced failed Rest API calls during the incident are recommended to retry the calls, this includes API-triggered campaigns. No action is needed for SDK Processing, Data Processing and Outbound Messaging these services are now operating normally and events are processing. All requests successfully received by Braze were processed and no data was lost.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/braze/incidents/vrjfbc15c3f3 · Markdown: https://rewindex.com/company/braze/incidents/vrjfbc15c3f3.md · JSON: https://rewindex.com/api/v1/companies/braze/incidents/vrjfbc15c3f3 · Generated 2026-10-18T10:27:05.424Z