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Firebolt: Start engine may fail

Impact: majorStatus: resolvedStarted Resolved (57 min)4 updatesSource: stspg.io (opens in new tab)
Summary

Firebolt reported a major incident in which engines could fail to start, beginning 2022-08-10 11:52 UTC and resolved at 2022-08-10 12:50 UTC after 57 min. Recovery was reported for US-EAST-, then EU-WEST-1, before all regions returned to operational status.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: EnginesFirebolt Components - Engines

Timeline of updates

  1. identified

    Engines may fail to start, we are taking care of it and the issue should be solved soon.

  2. monitoring

    Engines in US-EAST- should start properly. We are resolving the issue in other regions as well.

  3. monitoring

    Engines in EU-WEST-1 should start properly. All the other regions should be resolved soon.

  4. resolved

    All the regions are back to an operational status. The issue resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Firebolt profile · Recent Firebolt incidents · Markdown · JSON