Changes / Firebolt / Start engine may fail

Firebolt: Major incident: Start engine may fail

Summary

Firebolt reported a major incident in which engines could fail to start, beginning 2022-08-10 11:52 UTC and resolved at 2022-08-10 12:50 UTC after 57 min. Recovery was reported for US-EAST-, then EU-WEST-1, before all regions returned to operational status.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Start engine may fail
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2022-08-10 11:52 UTC
AddedResolved time#5
Before: not present
After: 2022-08-10 12:50 UTC
AddedAffected components#6
Before: not present
After: Engines, Firebolt Components - Engines
AddedUpdateidentified#7
Before: not present
After: Engines may fail to start, we are taking care of it and the issue should be solved soon.
AddedUpdatemonitoring#8
Before: not present
After: Engines in US-EAST- should start properly. We are resolving the issue in other regions as well.
AddedUpdatemonitoring#9
Before: not present
After: Engines in EU-WEST-1 should start properly. All the other regions should be resolved soon.
AddedUpdateresolved#10
Before: not present
After: All the regions are back to an operational status. The issue resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Start engine may fail (this change)
Firebolt reported a major incident in which engines could fail to start, beginning 2022-08-10 11:52 UTC and resolved at 2022-08-10 12:50 UTC after 57 min. Recovery was reported for US-EAST-, then EU-WEST-1, before all regions returned to operational status.
Major incident

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