CompaniesGorgiasMonthly reportsOctober 2022
Gorgias in October 2022: incidents, uptime and changes
5incidents posted
1labelled major or critical
84.27%free of major/critical
77.79%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4.9 days, incident time 6.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 4
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Possible delays when sending SMS/MMS | Major | 5 d | resolved | 10-24 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delayed message processing | Minor | 2.2 h | resolved | 10-12 | |
| Instagram Direct Messages receiving slowed down | Minor | 4.0 h | resolved | 10-17 | |
| Increased latency on Helpdesk | Minor | 3.3 h | resolved | 10-17 | |
| Issues sending and receiving SMS/MMS | Minor | 39 h | resolved | 10-19 |
Cite this
Gorgias posted 5 status incidents in October 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Gorgias in October 2022
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/company/gorgias/2022/10