# Gorgias in October 2022: incidents, uptime and changes

> Gorgias in October 2022: 5 incidents on its status page (1 major or critical), 84.27% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Gorgias’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/gorgias/2022/10
Last updated: 2022-11-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4
- Uptime (vendor-reported): 84.27% free of major/critical incidents, 77.79% free of any incident; outage time 4.9 days, incident time 6.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2022](https://rewindex.com/company/gorgias/2022/09.md) · Next: [November 2022](https://rewindex.com/company/gorgias/2022/11.md) · [All months](https://rewindex.com/company/gorgias/reports.md) · [Gorgias](https://rewindex.com/company/gorgias.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Possible delays when sending SMS/MMS](https://rewindex.com/company/gorgias/incidents/ry4y7f3ztw75.md) | major | 2022-10-24 15:07 UTC | 2022-10-29 12:08 UTC | 5 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed message processing](https://rewindex.com/company/gorgias/incidents/prg35lsg737b.md) | minor | 2022-10-12 14:29 UTC | 2022-10-12 16:41 UTC | 2.2 h | resolved |
| [Instagram Direct Messages receiving slowed down](https://rewindex.com/company/gorgias/incidents/6d6qb3bk05qc.md) | minor | 2022-10-17 10:45 UTC | 2022-10-17 14:47 UTC | 4.0 h | resolved |
| [Increased latency on Helpdesk](https://rewindex.com/company/gorgias/incidents/ymwbqgkn56hz.md) | minor | 2022-10-17 14:24 UTC | 2022-10-17 17:42 UTC | 3.3 h | resolved |
| [Issues sending and receiving SMS/MMS](https://rewindex.com/company/gorgias/incidents/lf2shwzyn5lt.md) | minor | 2022-10-19 17:08 UTC | 2022-10-21 08:10 UTC | 39 h | resolved |
| [Possible delays when sending SMS/MMS](https://rewindex.com/company/gorgias/incidents/ry4y7f3ztw75.md) | major | 2022-10-24 15:07 UTC | 2022-10-29 12:08 UTC | 5 d | resolved |

## Cite this

Gorgias posted 5 status incidents in October 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/gorgias/2022/10
- Citation: Gorgias, “Gorgias in October 2022” (2022-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/gorgias/2022/10 (CC BY 4.0).
- Markdown link: `[Gorgias: Gorgias in October 2022 (2022-10-01)](https://rewindex.com/company/gorgias/2022/10)`


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Canonical: https://rewindex.com/company/gorgias/2022/10 · Markdown: https://rewindex.com/company/gorgias/2022/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:20.996Z