rewindex

Outages by dayAugust 12, 2020

Outages on August 12, 2020

UTC day 2020-08-12 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

28incidents started
12labelled major or critical
23vendors with a new incident
15still open from earlier days

By vendor label: Critical 6 · Major 6 · Minor 8 · No impact listed 8 · 10 maintenance

Incidents started this day 28

VendorIncidentImpactStartedResolvedStatus
Red Hat (incl. Quay.io)access.redhat.com-Labs (Labs app - rhpc)Critical (22 min)resolved
Red Hat (incl. Quay.io)access.redhat.com-Search FrontendCritical (38 min)resolved
Red Hat (incl. Quay.io)developers.redhat.com-Multiple locationsCritical (25 min)resolved
Box[Major]: Issues receiving messages from Box's two factor authentication serviceCritical (1.5 h)resolved
SubstackUnable to load webpagesCritical (1.1 h)resolved
BoxContinuation of [Major]: Issues receiving messages from Box's two factor authentication serviceCritical (2.2 h)resolved
DiscordConnection Issues in Northeast USMajor (3.3 h)resolved
OptimizelyFIND Incident - AP Region (APAC01)Major (8.8 h)resolved
JFrogCritical JFrog Cloud Platform Database MaintenanceMajor (1.3 h)resolved
SemaphoreWe are investigating error reports for the Workflow BuilderMajor (31 min)resolved
SquarespaceErrors creating trial sites, sites cannot be upgraded, errors when saving contentMajor (1.4 h)resolved
GorgiasDelay in rules execution impacting sending/receiving messagesMajor (5.7 h)resolved
CanvaCanva not Loading - Temporary UnavailableMinor (1.1 h)resolved
InfluxData (InfluxDB Cloud)The /users page returns a 500 errorMinor (17 h)resolved
CloudinaryAdobe Connector is failing when a user tries to edit an assetMinor (3.5 h)resolved
TwilioSMS Delivery Delays to Zain KuwaitMinor (4.9 h)resolved
Elastic CloudDeployment provisioning and changes may be failing intermittantlyMinor (1.3 h)resolved
ActiveCampaignWebhook Processing DelayMinor (18 h)resolved
TwilioDelays saving new Data to the Insight ReportsMinor (29 min)resolved
PandaDocDownloading completed documents.Minor (2.2 h)resolved
DNSimpleSlow response times in Sydney, Australia datacenterNo impact listed (3.4 h)resolved
BandwidthSMPP Incident to DFWNo impact listed (0 min)resolved
New RelicAlert Notification and Synthetics delays for US RegionNo impact listed (9.3 h)resolved
New RelicMetric and Event Data Irregularities for US Region near Northern VirginiaNo impact listed (0 min)resolved
FullStoryPartial unavailability of FullStory recording serviceNo impact listed (0 min)resolved
MezmoCLI livetail is not functioningNo impact listed (2.0 h)resolved
Travis CI.org Not processing buildsNo impact listed (21 min)resolved
ConfluentksqlDB flow page fails to loadNo impact listed (1.4 h)resolved

Still open from earlier days 15

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment- 635- Cedar Rapids, IACritical (9.6 h)resolved
SinchSinch Degradation - Missing report logs from customer portalMajor (21 d)resolved
ConfluentPreview Redshift connector provisioning is not working in AWS via UIMajor (23 h)resolved
SmartsheetSmartsheet Intermittently Unavailable (resolved)Major (25 h)resolved
DNSimpleIssues with registrar features in SandboxMinor (12 d)resolved
InfluxData (InfluxDB Cloud)Read Inconsistencies in AzureMinor (6 d)resolved
SinchUS Shared Test Short Code Migration: from 28444 to 10907Minor (44 d)resolved
BandwidthPay.Bandwidth Site IncidentMinor (2 d)resolved
TwilioSMS Delays from Brazilian Operators TIM and ClaroMinor (13 d)resolved
PlivoInbound call failure towards US phone numbers in Cedar Rapids, IAMinor (5.2 h)resolved
PlivoInbound call failure towards US phone numbers in Cedar Rapids, IAMinor (5.2 h)resolved
PlivoInbound call failure & inbound SMS failure towards multiple regions in BrazilMinor (4.5 h)resolved
Plivonbound call failure & inbound SMS failure towards multiple regions in BrazilMinor (4.5 h)resolved
TwilioElevated HTTP 500 API ErrorsMinor (50 min)resolved
BitbucketDegraded API performanceMinor (32 min)resolved

Maintenance 10

VendorIncidentImpactStartedResolvedStatus
Trello[Scheduled] Billing Systems MaintenanceMaintenance (1.8 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US : T-MobileMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 344 - Saginaw, MIMaintenance (7.0 h)resolved
Sinch[Scheduled] Sinch Operator Notification - Toll free Number providerMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Messaging MaintenanceMaintenance (2.0 h)resolved
Twilio[Scheduled] Carrier Maintenance in FranceMaintenance (27 h)resolved
Grafana Cloud[Scheduled] Hosted Metrics for Prometheus - EU migrationMaintenance (32 min)resolved
Sinch[Scheduled] WhatsApp Maintenance - EUMaintenance (1.5 h)resolved
Sinch[Scheduled] WhatsApp Maintenance - USMaintenance (1.5 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Red Hat (incl. Quay.io), Box, Substack, Discord, Optimizely, JFrog, Semaphore, Squarespace, Gorgias, Canva, InfluxData (InfluxDB Cloud), Cloudinary.

Cite this

28 vendor-reported incidents started on 2020-08-12 (UTC) across 23 vendors, 12 labelled major or critical by the vendor.

Title
Outages on August 12, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-08-12

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