rewindex

Outages by dayAugust 11, 2020

Outages on August 11, 2020

UTC day 2020-08-11 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

27incidents started
6labelled major or critical
15vendors with a new incident
10still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 17 · No impact listed 4 · 12 maintenance

Incidents started this day 27

VendorIncidentImpactStartedResolvedStatus
BandwidthBandwidth Local Market Impairment- 635- Cedar Rapids, IACritical (9.6 h)resolved
SnowflakeAWS - Asia Pacific (Singapore): SI-20200811Critical (58 min)resolved
Lightstep (ServiceNow Cloud Observability)Delays and errors during telemetry ingestionMajor (3.3 h)resolved
SquarespaceElevated Commerce Donation Checkout Error RatesMajor (1.4 h)resolved
ConfluentPreview Redshift connector provisioning is not working in AWS via UIMajor (23 h)resolved
SmartsheetSmartsheet Intermittently Unavailable (resolved)Major (25 h)resolved
BandwidthV2 SMS DelaysMinor (1.4 h)resolved
TwilioSMS Delivery Delays to the Orange Network in IsraelMinor (9.1 h)resolved
IterableHigh API Error RatesMinor (14 h)resolved
Grafana CloudHigh write latency and other intermittent issues related to underlying infrastructure stabilityMinor (10 h)resolved
RenderFailed auto-deploysMinor (0 min)resolved
TwilioSMS Delivery Failures to Indonesia TelkomselMinor (5.5 h)resolved
Grafana CloudIntermittent ingestion and query issues due to underlying infrastructure stabilityMinor (7.0 h)resolved
TwilioSMS Delays from Brazilian Operators TIM and ClaroMinor (13 d)resolved
UnbounceDelay in Leads and StatsMinor (4.2 h)resolved
TypeformTypeform Results Insights are degradedMinor (2.4 h)resolved
PlivoInbound call failure towards US phone numbers in Cedar Rapids, IAMinor (5.2 h)resolved
PlivoInbound call failure towards US phone numbers in Cedar Rapids, IAMinor (5.2 h)resolved
PlivoInbound call failure & inbound SMS failure towards multiple regions in BrazilMinor (4.5 h)resolved
Plivonbound call failure & inbound SMS failure towards multiple regions in BrazilMinor (4.5 h)resolved
New RelicInfrastructure Alerts Delays and Synthetics Delayed Checks and AlertsMinor (44 min)resolved
TwilioElevated HTTP 500 API ErrorsMinor (50 min)resolved
BitbucketDegraded API performanceMinor (32 min)resolved
BandwidthOutbound V2 Voice FailuresNo impact listed (0 min)resolved
BandwidthPossible Inbound CNAM IssuesNo impact listed (0 min)resolved
TwilioSMS Delivery Delays To and From T-Mobile, Verizon and AT&T NetworksNo impact listed (20 min)resolved
TwilioAutomated Alert: No Customer ImpactNo impact listed (11 min)resolved

Still open from earlier days 10

VendorIncidentImpactStartedResolvedStatus
SinchSinch Degradation - Missing report logs from customer portalMajor (21 d)resolved
DNSimpleIssues with registrar features in SandboxMinor (12 d)resolved
InfluxData (InfluxDB Cloud)Read Inconsistencies in AzureMinor (6 d)resolved
SinchUS Shared Test Short Code Migration: from 28444 to 10907Minor (44 d)resolved
BandwidthPay.Bandwidth Site IncidentMinor (2 d)resolved
TwilioSMS Delivery Failures for Messages sent to Niger Bharti AirtelMinor (9.6 h)resolved
TwilioInbound SMS Delivery Delay to a subset of UK Long codesMinor (1.8 h)resolved
v0Degraded performance on GRU1Minor (2.9 h)resolved
VercelDegraded performance on GRU1Minor (2.9 h)resolved
IterableData Ingestion DelaysMinor (7.2 h)resolved

Maintenance 12

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on regular Inbound SMS towards the US and CanadaMaintenance (4 d)resolved
Bandwidth[Scheduled] Local Market Maintenance - 923 - Mansfield, OHMaintenance (8.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Bandwidth[Scheduled] SMS Messaging Maintenance - DFW & LAXMaintenance (4.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards the US Cellular phone numbersMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 636 - Fargo, NDMaintenance (4.0 h)resolved
Sinch[Scheduled] WhatsApp Routine Maintenance - EUMaintenance (1.0 h)resolved
Sinch[Scheduled] WhatsApp Routine Maintenance - USMaintenance (1.0 h)resolved
Red Hat (incl. Quay.io)[Scheduled] Cloud.redhat.com upgradeMaintenance (3.7 h)resolved
Dropbox Sign[Scheduled] HelloWorks Product UpdateMaintenance (1.0 h)resolved
Bitbucket[Scheduled] Storage infrastructure maintenance - repositories briefly read-onlyMaintenance (2.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Snowflake, Lightstep (ServiceNow Cloud Observability), Squarespace, Confluent, Smartsheet, Twilio, Iterable, Grafana Cloud, Render, Unbounce, Typeform.

Cite this

27 vendor-reported incidents started on 2020-08-11 (UTC) across 15 vendors, 6 labelled major or critical by the vendor.

Title
Outages on August 11, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-08-11

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