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CompaniesLightstep (ServiceNow Cloud Observability)Monthly reportsAugust 2020

Lightstep (ServiceNow Cloud Observability) in August 2020: incidents, uptime and changes

4incidents posted
1labelled major or critical
99.55%free of major/critical
99.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 3 h 18 min, incident time 6 h 54 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 3

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Delays and errors during telemetry ingestionMajor3.3 hresolved08-11

Other incidents 3

IncidentImpactStartedDurationStatusDay
Delays and Errors During Telemetry IngestionMinor1.1 hresolved08-17
Ingestion errorsMinor6 minresolved08-25
Delay in processing data for RCAMinor2.5 hresolved08-31

Cite this

Lightstep (ServiceNow Cloud Observability) posted 4 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Lightstep (ServiceNow Cloud Observability) in August 2020
Vendor
Lightstep (ServiceNow Cloud Observability)
Date
URL
https://rewindex.com/company/lightstep/2020/08

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