rewindex

Outages by dayAugust 25, 2020

Outages on August 25, 2020

UTC day 2020-08-25 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

24incidents started
7labelled major or critical
19vendors with a new incident
8still open from earlier days

By vendor label: Critical 1 · Major 6 · Minor 15 · No impact listed 2 · 14 maintenance

Incidents started this day 24

VendorIncidentImpactStartedResolvedStatus
RetoolExperiencing 502s on login and backend.Critical (3.0 h)resolved
Linode (Akamai)Connectivity Issues — login.linode.comMajor (2.5 h)resolved
PostmanCalls to Mock servers are not being loggedMajor (57 min)resolved
PlivoFailures of inbound calls for BYOC customers in Australia regionMajor (29 min)resolved
SnowflakeAWS - US West (Oregon): SI-20200825Major (2.1 h)resolved
DatadogDelays ingesting APM and Logs dataMajor (45 min)resolved
ConfluentSome AWS eu-west-2 based clusters have partial outages due to a cloud provider issue.Major (3 d)resolved
TwilioSMS Delivery Delay to B-Mobile Trinidad TobagoMinor (1.8 h)resolved
TwilioElevated Error Rate with PayPal Payment ProcessingMinor (32 min)resolved
Elastic CloudConstrained deployment capacity in GCP us-central1 (Iowa)Minor (3 d)resolved
SinchDelivery issues - Globe PhilippinesMinor (18 d)resolved
PlivoFailures of inbound calls for BYOC customers in Australia regionMinor (29 min)resolved
HeapDelayed Heap Connect Syncs for SnowflakeMinor (1.8 h)resolved
UnbounceDelay in Leads and StatsMinor (7.6 h)resolved
NetlifyIncreased LatencyMinor (38 min)resolved
Elastic CloudCapacity and connectivity issues in AWS LondonMinor (2.0 h)resolved
MongoDB AtlasMongoDB Cloud Cluster Creation/Editing Delays in AWS EU-WEST-2Minor (8.0 h)resolved
AircallDelays on tickets and activities logsMinor (4.8 h)resolved
Lightstep (ServiceNow Cloud Observability)Ingestion errorsMinor (6 min)resolved
TwilioSMS Delivery Delays to Brazil NextelMinor (3.3 h)resolved
TwilioA small percentage of MMS request are failing to be deliveredMinor (4.1 h)resolved
GreenhouseCandidates receiving emails saying their application has failed to processMinor (17 h)resolved
BugsnagDelays in event processingNo impact listed (28 min)resolved
Bunny.netSingapore Storage Read-Only ModeNo impact listed (3.3 h)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
ConfluenceView Bill Page is blank on mobile clients.Major (18 h)resolved
JiraView Bill Page is blank on mobile clients.Major (18 h)resolved
TwilioIntermittent SMS delivery delays to Multiple destinationsMinor (38 h)resolved
InfluxData (InfluxDB Cloud)List of dashboards is incomplete in cloud 2 UIMinor (7.8 h)resolved
PlivoCall failures on inbound voice and inbound sms failures towards Cyprus phone numbers.Minor (2.8 h)resolved
PlivoCall failures on inbound voice and inbound sms failures towards Cyprus phone numbers.Minor (2.8 h)resolved
TwilioSuper SIM UsageRecords are showing no usage on SubaccountsNo impact listed (41 h)resolved
SegmentIntegration data delaysNo impact listed (6.3 h)resolved

Maintenance 14

VendorIncidentImpactStartedResolvedStatus
Linode (Akamai)[Scheduled] Scheduled Emergency Network Maintenance - EU-Central (Frankfurt)Maintenance (1.0 h)resolved
Twilio[Scheduled] SMS Carrier Partner MaintenanceMaintenance (45 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (5.0 h)resolved
Bandwidth[Scheduled] SMS Messaging Maintenance - DFW & LAXMaintenance (2.0 h)resolved
Sinch[Scheduled] Sinch Operator Notification - Toll free Number providerMaintenance (1.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - 564 - Corpus Christi, TXMaintenance (6.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - AT&T MexicoMaintenance (6.0 h)resolved
MessageBird (Bird)[Scheduled] Maintenance on smpp02.messagebird.comMaintenance (1 min)resolved
JFrog[Scheduled] Maintenance for our cloud infrastructure is undergoingMaintenance (6.0 h)resolved
Sinch[Scheduled] WhatsApp Routine Maintenance - EUMaintenance (1.0 h)resolved
Sinch[Scheduled] WhatsApp Routine Maintenance - USMaintenance (1.0 h)resolved
Twilio[Scheduled] US SMS Shortcode Carrier Partner MaintenanceMaintenance (2.0 h)resolved
AptibleUpdating shared environments with latest speculative execution attack mitigationsMaintenance (19 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Retool, Linode (Akamai), Postman, Plivo, Snowflake, Datadog, Confluent, Twilio, Elastic Cloud, Sinch, Heap, Unbounce.

Cite this

24 vendor-reported incidents started on 2020-08-25 (UTC) across 19 vendors, 7 labelled major or critical by the vendor.

Title
Outages on August 25, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-08-25

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