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CompaniesSinchMonthly reportsAugust 2020

Sinch in August 2020: incidents, uptime and changes

24incidents posted
3labelled major or critical
77.10%free of major/critical
24.18%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 7.1 days, incident time 23.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 18 · No impact listed 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Service Notification - DashboardMajor2.3 hresolved08-02
Sinch Degradation - Missing report logs from customer portalMajor21 dresolved08-10
Service Notification - DashboardMajor37 minresolved08-14

Other incidents 21

IncidentImpactStartedDurationStatusDay
Sinch Operator Notification - Long Number ProviderMinor2.5 hresolved08-01
Delivery issues - Asia Cell IraqMinor4.6 hresolved08-01
Delivery issues - Asia Cell IraqMinor9 dresolved08-02
Sinch Legacy Atlas HTTPSMS: Gateway FQDN Migration NoticeNo impact listed1.4 hresolved08-03
Sinch degradation to call recordingMinor5 dresolved08-05
US Shared Test Short Code Migration: from 28444 to 10907Minor44 dresolved08-10
Operator Notification - Sprint USMinor1.1 hresolved08-14
Operator notification - Bouygues FranceMinor2.4 hresolved08-17
Sinch Operator Notification - Sprint USMinor26 hresolved08-18
Service Notification - DashboardMinor18 minresolved08-20
Operator Notification - Sprint USMinor3.2 hresolved08-23
Delivery issues - Globe PhilippinesMinor18 dresolved08-25
Sinch Operator Notification - Toll free Number providerMinor4 dresolved08-26
Sinch Operator Notification - Toll free Number providerMinor9.7 hresolved08-26
Sinch Incident - Videotron Canada - Concatenated MT TrafficNo impact listed4 dresolved08-26
Sinch Operator Notification - Toll free Number providerMinor2.5 hresolved08-28
External Maintenance - Toll Free Number ProviderNo impact listed0 minresolved08-28
Service Notification - Voice degradationMinor9.7 hresolved08-30
Service notification - US Long numbersMinor1.8 hresolved08-30
Service notification - FranceMinor32 minresolved08-30
Operator Notification - Meteor IEMinor1.9 hresolved08-31

Maintenance 44

Show scheduled maintenance

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Sinch posted 24 status incidents in August 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in August 2020
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2020/08

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