rewindex

Outages by dayAugust 5, 2020

Outages on August 5, 2020

UTC day 2020-08-05 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

22incidents started
4labelled major or critical
16vendors with a new incident
9still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 12 · No impact listed 6 · 13 maintenance

Incidents started this day 22

VendorIncidentImpactStartedResolvedStatus
HoneycombQuerying on ui.honeycomb.io not workingCritical (21 min)resolved
LaunchDarklyerrors while attempting to save flag changes using the web interfaceMajor (0 min)resolved
TwilioIOT & Wireless[Super SIM] Degraded service on TEF CO IMSIMajor (3.4 h)resolved
TwilioCustomers Unable to Create Identity Bundles for all Spain and Belgium Number Types, and Chile Mobile NumbersMajor (5.5 h)resolved
GustoSite experience minor issueMinor (1.0 h)resolved
RenderConnectivity issues for sites using an A record to point to Render IP 216.24.57.1Minor (41 min)resolved
TwilioSMS Delivery Delays to Beeline Network in KazakhstanMinor (3.3 h)resolved
GitHub CopilotIncident on 2020-08-05 06:49 UTCMinor (54 min)resolved
GitHubIncident on 2020-08-05 06:49 UTCMinor (54 min)resolved
RenderDegraded performance for certain web requestsMinor (1.6 h)resolved
AircallOutbound Calls Failing [France]Minor (45 min)resolved
TwilioInbound and outbound Call Failures over Twilio France Phone NumbersMinor (48 min)resolved
TwilioInbound SMS Delays to a Subset of Twilio France Phone NumbersMinor (36 min)resolved
SinchSinch degradation to call recordingMinor (5 d)resolved
MuxData missing from Real-Time DashboardsMinor (2.1 h)resolved
TwilioScoped Phone Number Filtering Endpoints Not Returning Filtered ResultsMinor (5.4 h)resolved
BitbucketDegraded website performanceNo impact listed (43 min)resolved
New RelicNew Account Sign Up/Login IssuesNo impact listed (15 min)resolved
BandwidthPossible Outbound Call failuresNo impact listed (0 min)resolved
StatuspageNotification delays for status page communicationsNo impact listed (15 min)resolved
SegmentProfile API UnavailableNo impact listed (0 min)resolved
AmplitudeIssue Saving ChartsNo impact listed (0 min)resolved

Still open from earlier days 9

VendorIncidentImpactStartedResolvedStatus
SmartsheetApp-generated emails not being receivedMinor (22 d)resolved
TwilioSMS Delivery Reports Delays Over Longcodes to Chilean Mobile OperatorsMinor (8 d)resolved
SinchDelivery issues - Asia Cell IraqMinor (9 d)resolved
BandwidthUpdate On Tropical Storm IsaiasMinor (30 h)resolved
LeverLTI Dashboards RefreshMinor (6 d)resolved
TwilioSMS Delivery Delays to Afghanistan Roshan NetworkMinor (11 h)resolved
TwilioInbound Call Failures to a Subset of Twilio Ireland Phone NumbersMinor (2.5 h)resolved
BrazeProcessing slowness on US01/US03Minor (2.1 h)resolved
LeverInterviewers who are using Microsoft Exchange are not receiving calendar notification for their interviewsNo impact listed (14 d)resolved

Maintenance 13

VendorIncidentImpactStartedResolvedStatus
Segment[Scheduled] Database maintenanceMaintenance (18 min)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbersMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US: AT&TMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS/MMSMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T - USMaintenance (8.0 h)resolved
Twilio[Scheduled] AT&T - US SMS and MMS carrier maintenance Aug 04 21:00 - Aug 05 04:00 PDTMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] External Maintenance - Verizon - US (MMS)Maintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & MMS towards US and Canada phone numbers: AT&TMaintenance (7.0 h)resolved
Dropbox Sign[Scheduled] HelloSign Product UpdateMaintenance (2.5 h)resolved
Dropbox Sign[Scheduled] HelloSign for Salesforce v4.12 Push Upgrade (Sandbox Orgs)Maintenance (1.0 h)resolved
Mailgun[Scheduled] Certificate ReplacementMaintenance (30 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Honeycomb, LaunchDarkly, Twilio, Gusto, Render, GitHub Copilot, GitHub, Aircall, Sinch, Mux, Bitbucket, New Relic.

Cite this

22 vendor-reported incidents started on 2020-08-05 (UTC) across 16 vendors, 4 labelled major or critical by the vendor.

Title
Outages on August 5, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-08-05

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