Smartsheet: App-generated emails not being received
Timeline of updates
- resolved
RESOLVED- We have worked with third-party email security vendors to ensure that our automated emails are correctly identified as legitimate communications and have made significant improvements in deliverability. If you believe that you are not receiving the appropriate app-generated emails, such as those generated from automated alerts, update requests, trial activation emails, and password resets, please check the settings on your email systems with the guidance of this help article: https://help.smartsheet.com/articles/1193198-troubleshooting-guide#email (opens in new tab), or contact Support: https://help.smartsheet.com/contact (opens in new tab).
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by Smartsheet, started 2020-07-29 16:03 UTC, resolved after 22 d, 1 update(s).
- Title
- App-generated emails not being received
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/incidents/pwby2k48svsw
Smartsheet profileRecent Smartsheet incidentsAll outages on July 29, 2020Smartsheet in July 2020MarkdownJSON