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CompaniesSmartsheetMonthly reportsJuly 2020

Smartsheet in July 2020: incidents, uptime and changes

13incidents posted
0labelled major or critical
100%free of major/critical
69.31%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 9.5 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 7

Incidents 13

IncidentImpactStartedDurationStatusDay
Intermittent Sheet Load FailuresMinor26 hresolved07-03
Cell Link delaysNo impact listed28 hresolved07-09
Intermittent access issuesNo impact listed24 hresolved07-10
Unable to Load Some Sheets and Dashboard WidgetsNo impact listed29 hresolved07-13
App-generated Email DelaysMinor25 hresolved07-16
Smartsheet Community InaccessibleNo impact listed24 hresolved07-17
Latency in Smartsheet App & FormsNo impact listed24 hresolved07-22
Delay to Smartsheet Mail DeliveryNo impact listed25 hresolved07-23
Cross-sheet References in Formulas Generating #REF ErrorsMinor5 dresolved07-24
Smartsheet Notifications DelayedMinor27 hresolved07-24
Cross Sheet Cell Links Not UpdatingMinor31 hresolved07-27
App-generated emails not being receivedMinor22 dresolved07-29
Smartsheet Unavailable (resolved)No impact listed24 hresolved07-30

Maintenance 1

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Smartsheet posted 13 status incidents in July 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
Smartsheet in July 2020
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/2020/07

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