Outages by dayJuly 10, 2020

Outages on July 10, 2020

UTC day 2020-07-10 (Jul 10, 2020, 00:00 to Jul 10, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

30incidents started

4labelled major or critical

20vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 3 · Minor 21 · No impact listed 5 · 9 maintenance

Incidents started this day 30

Vendor	Incident	Impact	Started	Resolved	Status
Doppler	Downtime due to migration script	Critical	03:38	04:07 (29 min)	postmortem
Asana	Partial Outage for customers on EU Data Center	Major	10:11	10:39 (28 min)	resolved
Render	Some deploys timing out	Major	16:41	20:16 (3.6 h)	resolved
Bandwidth	Possible MMS delays and failures	Major	20:17	Jul 11, 2020, 13:26 (17 h)	resolved
Twilio	Message delivery issue to our partner Surf Telecom Brazil	Minor	00:40	18:57 (18 h)	resolved
Plivo	Inbound & outbound toll-free SMS failure towards sprint phone numbers : US	Minor	01:08	06:56 (5.8 h)	resolved
Plivo	Inbound & outbound toll-free SMS failure towards sprint phone numbers : US	Minor	01:08	06:56 (5.8 h)	resolved
Plivo	Inbound Call Failures towards Indonesia phone numbers.	Minor	05:44	Jul 13, 2020, 11:23 (3 d)	resolved
Plivo	Inbound Call Failures towards Indonesia phone numbers.	Minor	05:44	Jul 13, 2020, 11:23 (3 d)	resolved
PandaDoc	Issues with downloading completed documents	Minor	08:57	11:34 (2.6 h)	resolved
Twilio	Flex- Delays saving new Data to the Insight Reports	Minor	09:31	12:50 (3.3 h)	resolved
New Relic	US Region No Alerts notifications	Minor	10:37	10:37 (0 min)	resolved
Bitbucket	Authentication issues during clone	Minor	12:02	16:57 (4.9 h)	resolved
Expo	Degraded iOS build availability on the build service	Minor	12:24	Jul 11, 2020, 00:54 (13 h)	resolved
Twilio	Twilio Console - Usage Pages are showing incorrect information for the Programmable Wireless Product	Minor	12:37	20:32 (7.9 h)	resolved
Cloudinary	Elevated errors for moderation requests via the MetaDefender Anti-Malware Protection add-on	Minor	15:33	18:51 (3.3 h)	resolved
Twilio	Voice Call Feedback Not Saving in Console	Minor	17:06	21:00 (3.9 h)	resolved
Plivo	Inbound MMS failure towards the US and Canada Toll-free phone numbers	Minor	19:37	Jul 11, 2020, 13:32 (18 h)	resolved
Plivo	Inbound MMS failure towards the US and Canada Toll-free phone numbers	Minor	19:37	Jul 11, 2020, 13:32 (18 h)	resolved
Bitbucket	Unsuccessful authentication responses for GIT via HTTPS.	Minor	19:56	Jul 11, 2020, 00:21 (4.4 h)	resolved
Monday.com	Issues with duplicating boards and groups	Minor	20:14	20:57 (43 min)	resolved
Sinch	Delivery Issue United states Tollfree MMS to AT&T	Minor	20:44	Jul 12, 2020, 15:04 (42 h)	resolved
HubSpot	Some CMS modules are failing to render on HubSpot hosted websites	Minor	21:03	21:40 (37 min)	resolved
Mux	Playback stalling on iOS, Safari on OSX, and certain other HLS players	Minor	21:08	22:46 (1.6 h)	resolved
Mapbox	Elevated API Errors in the Static API	Minor	21:36	Jul 11, 2020, 00:29 (2.9 h)	resolved
Snyk	Elevated error rate	No impact listed	06:25	09:12 (2.8 h)	resolved
Smartsheet	Intermittent access issues	No impact listed	12:51	Jul 11, 2020, 13:00 (24 h)	resolved
Mixpanel	Issues Loading Reports	No impact listed	19:00	19:00 (0 min)	resolved
New Relic	Multiple Products Alerts/UI Irregularities for US Region	No impact listed	19:58	19:58 (0 min)	resolved
Confluent	"Experiencing issues with provisioning of new Kafka clusters"	No impact listed	23:20	Jul 11, 2020, 00:12 (52 min)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	One way audio with a Subset of Twilio’s Spain Phone Numbers	Minor	Jul 6, 2020, 23:49	Jul 13, 2020, 23:45 (7 d)	resolved
Twilio	SMS Delivery Degradation to Banglalink - Bangladesh.	Minor	Jul 9, 2020, 09:06	02:16 (17 h)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Brazil Phone Numbers	Minor	Jul 9, 2020, 14:08	Jul 17, 2020, 14:52 (8 d)	resolved
Twilio	MMS Delivery Status Delays when sending to AT&T US via Twilio Short Codes	Minor	Jul 9, 2020, 14:31	Jul 11, 2020, 03:17 (37 h)	resolved
Klaviyo	Delays in Event Processing	Minor	Jul 9, 2020, 14:50	05:27 (15 h)	resolved
Netlify	Analytics data ingestion delays	Minor	Jul 9, 2020, 19:31	01:19 (5.8 h)	resolved
Twilio	Application Errors are not Appearing in the Debugger	Minor	Jul 9, 2020, 22:02	06:44 (8.7 h)	resolved
Smartsheet	Cell Link delays	No impact listed	Jul 9, 2020, 00:55	05:00 (28 h)	resolved
Mixpanel	Temporary Data Ingestion & Message Delay	No impact listed	Jul 9, 2020, 19:15	06:45 (12 h)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	04:00	09:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance (V2 SMS)	Maintenance	04:01	06:00 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - US and Canada Long Number Provider	Maintenance	04:01	06:00 (2.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:01	12:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:02	11:00 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - AT&T Mexico	Maintenance	05:02	11:00 (6.0 h)	resolved
Opsgenie	[Scheduled] Opsgenie Reporting & Analytics is under maintenance in US	Maintenance	12:15	13:31 (1.3 h)	resolved
Maven Central	[Scheduled] Restart for oss.sonatype.org to help with staging operation performance	Maintenance	13:41	15:00 (1.3 h)	resolved
Maven Central	[Scheduled] Downtime on oss.sonatype.org for infrastructure scaling	Maintenance	16:30	17:00 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Doppler, Asana, Render, Bandwidth, Twilio, Plivo, PandaDoc, New Relic, Bitbucket, Expo, Cloudinary, Monday.com.

Cite this

30 vendor-reported incidents started on 2020-07-10 (UTC) across 20 vendors, 4 labelled major or critical by the vendor.

Title: Outages on July 10, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-07-10 00:00 UTC
URL: https://rewindex.com/outages/2020-07-10

All days Outage events Markdown