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CompaniesNew RelicMonthly reportsJuly 2020

New Relic in July 2020: incidents, uptime and changes

19incidents posted
1labelled major or critical
99.92%free of major/critical
97.81%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 32 min, incident time 16 h 17 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 8 · No impact listed 10

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
New Relic Intermittent Unavailability in US RegionMajor32 minresolved07-17

Other incidents 18

IncidentImpactStartedDurationStatusDay
Go Agent Installs for US and EU RegionsNo impact listed21 minresolved07-01
New Login IssuesNo impact listed11 minresolved07-01
US and EU Region Kubernetes partial outageMinor1.4 hresolved07-07
Infrastructure Alert and UI Irregularities in US RegionNo impact listed0 minresolved07-07
Azure Cloud Integration Delays for US RegionNo impact listed5 minresolved07-09
US Region No Alerts notificationsMinor0 minresolved07-10
Multiple Products Alerts/UI Irregularities for US RegionNo impact listed0 minresolved07-10
Mobile and Insights Alerts/UI Irregularities for US RegionNo impact listed51 minresolved07-11
Mobile Alerts/UI Delays for US RegionMinor22 minresolved07-15
Events and Metrics Alerts/UI Delays for US RegionMinor3.4 hresolved07-16
Infrastructure Inventory lag in the US RegionMinor7.8 hresolved07-17
Irregularities in Charts and Alerts in US RegionNo impact listed0 minresolved07-18
Browser chart irregularities for US RegionMinor2.0 hresolved07-21
Synthetics delays in AWS_SA_EAST_1 for US RegionMinor5 minresolved07-21
Irregularities in APM, Mobile and Browser Charts and Alerts in EU RegionNo impact listed0 minresolved07-22
Mobile Alerts/UI Delays for US RegionMinor43 minresolved07-23
Logging UI Irregularities for US RegionNo impact listed0 minresolved07-27
NR unavailableNo impact listed1.1 hresolved07-29

Cite this

New Relic posted 19 status incidents in July 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
New Relic in July 2020
Vendor
New Relic
Date
URL
https://rewindex.com/company/new-relic/2020/07

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