Outages by dayJuly 1, 2020

Outages on July 1, 2020

UTC day 2020-07-01 (Jul 1, 2020, 00:00 to Jul 1, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

21incidents started

7labelled major or critical

17vendors with a new incident

6still open from earlier days

By vendor label: Major 7 · Minor 7 · No impact listed 7 · 18 maintenance

Incidents started this day 21

Vendor	Incident	Impact	Started	Resolved	Status
BigCommerce	Storefront timeout issues for a subset of stores	Major	01:17	02:11 (54 min)	resolved
Twilio	Error Retrieving the Usage Data in the Twilio Console	Major	01:37	04:58 (3.4 h)	resolved
Hotjar	Data collection issues with multiple Hotjar tools	Major	08:19	16:35 (8.3 h)	resolved
Red Hat (incl. Quay.io)	GCP Cluster creation & updates not working	Major	15:46	16:18 (32 min)	resolved
JFrog	Partial outage in GCP OSS projects	Major	15:52	22:24 (6.5 h)	resolved
PandaDoc	Issue with downloading completed documents	Major	18:32	18:41 (9 min)	resolved
BigCommerce	Issue with Email Forwarding	Major	23:21	Jul 2, 2020, 06:49 (7.5 h)	resolved
CircleCI	Slow docker downloads	Minor	10:06	12:07 (2.0 h)	resolved
Datadog	Events Delayed	Minor	13:27	14:11 (44 min)	resolved
Greenhouse	Blank page in "Open in Google" link for scheduling an interview	Minor	16:00	19:00 (3.0 h)	resolved
Mux	Some live streams experience choppy playback	Minor	16:50	Jul 2, 2020, 03:07 (10 h)	resolved
Twilio	Subset of Twilio WhatsApp Messages are Delayed	Minor	19:45	23:36 (3.9 h)	resolved
Sinch	Verification product - Observed degradation	Minor	19:47	22:18 (2.5 h)	resolved
HubSpot	Errors on submission of HubSpot Forms for all customers	Minor	20:37	21:01 (24 min)	resolved
Optimizely	Find Incident - EU Region (EMEA07)	No impact listed	10:11	Jul 2, 2020, 06:21 (20 h)	resolved
Twilio	SMS Delivery Delays to Algeria Mobilis (ATM Mobilis)	No impact listed	10:43	14:25 (3.7 h)	resolved
Heap	Temporary Data Latency	No impact listed	13:48	17:33 (3.8 h)	resolved
Segment	Facebook Offline Conversions High Failure Rate	No impact listed	16:25	Jul 8, 2020, 05:34 (7 d)	resolved
Confluent	Self-service peering creation on gcp is down	No impact listed	18:12	23:04 (4.9 h)	resolved
New Relic	Go Agent Installs for US and EU Regions	No impact listed	20:45	21:06 (21 min)	resolved
New Relic	New Login Issues	No impact listed	21:43	21:54 (11 min)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Mapbox	Slow Response Times for Maps APIs	Minor	Jun 29, 2020, 20:43	01:41 (29 h)	resolved
QuickBooks Online	QuickBooks Online is currently experiencing an email outage linked to Gmail accounts	Minor	Jun 30, 2020, 20:17	01:48 (5.5 h)	resolved
Sinch	Operator Notification - Sprint US	Minor	Jun 30, 2020, 23:28	00:11 (43 min)	resolved
Twilio	SMS Delivery Delays to XL Axiata Indonesia	Minor	Jun 30, 2020, 23:28	07:10 (7.7 h)	resolved
Segment	Issues with the Identity configuration page for customers who use Personas	No impact listed	Jun 27, 2020, 00:40	Jul 24, 2020, 21:32 (28 d)	resolved
Smartsheet	Attaching emails from Outlook	No impact listed	Jun 29, 2020, 20:02	Jul 23, 2020, 18:15 (24 d)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] SMS Carrier Maintenance to Multiple Networks	Maintenance	03:30	06:00 (2.5 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - 244 - Roanoke, VA	Maintenance	04:00	09:01 (5.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards the US : T-Mobile	Maintenance	05:01	10:02 (5.0 h)	resolved
Sinch	[Scheduled] External Maintenance - T-Mobile - US	Maintenance	05:01	10:02 (5.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance: Service degradation on Inbound & Outbound Shortcode SMS in US	Maintenance	05:02	10:03 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS	Maintenance	05:02	10:03 (5.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:02	10:03 (5.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - T-Mobile US	Maintenance	05:02	10:03 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:02 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	06:02	10:01 (4.0 h)	resolved
Coralogix	[Scheduled] Coralogix Production - K8s upgrade	Maintenance	07:02	15:00 (8.0 h)	resolved
Sinch	[Scheduled] Scheduled SMSC Maintenance CA2	Maintenance	08:00	12:00 (4.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on inbound voice affecting Australia phone numbers towards Queensland	Maintenance	14:00	16:00 (2.0 h)	resolved
Twilio	[Scheduled] Australia SMS Carrier Partner Maintenance	Maintenance	14:00	15:00 (1.0 h)	resolved
Sinch	[Scheduled] Scheduled SMSC Maintenance AU2	Maintenance	15:00	19:00 (4.0 h)	resolved
Maven Central	[Scheduled] Pausing staging operations on oss.sonatype.org	Maintenance	16:36	17:15 (39 min)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on inbound SMS affecting Australia & New Zealand phone numbers	Maintenance	22:00	Jul 2, 2020, 01:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: BigCommerce, Twilio, Hotjar, Red Hat (incl. Quay.io), JFrog, PandaDoc, CircleCI, Datadog, Greenhouse, Mux, Sinch, HubSpot.

Cite this

21 vendor-reported incidents started on 2020-07-01 (UTC) across 17 vendors, 7 labelled major or critical by the vendor.

Title: Outages on July 1, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-07-01 00:00 UTC
URL: https://rewindex.com/outages/2020-07-01

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