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CompaniesHotjarMonthly reportsJuly 2020

Hotjar in July 2020: incidents, uptime and changes

7incidents posted
3labelled major or critical
98.75%free of major/critical
98.56%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 14 min, incident time 10 h 40 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 3 · Minor 2 · No impact listed 2

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Data collection issues with multiple Hotjar toolsMajor8.3 hresolved07-01
Hotjar Tracking Script not loadingMajor10 minresolved07-13
Incoming feedback screenshots unavailableMajor48 minresolved07-30

Other incidents 4

IncidentImpactStartedDurationStatusDay
Avast antivirus warningMinor1.4 hresolved07-06
Hotjar not loading on Firefox 77 and belowMinor0 minresolved07-14
Data loss for Cloudflare websitesNo impact listed31 minresolved07-17
Identify Api UnavailableNo impact listed0 minresolved07-30

Cite this

Hotjar posted 7 status incidents in July 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
Hotjar in July 2020
Vendor
Hotjar
Date
URL
https://rewindex.com/company/hotjar/2020/07

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