CompaniesHotjarMonthly reportsJune 2020
Hotjar in June 2020: incidents, uptime and changes
7incidents posted
1labelled major or critical
99.77%free of major/critical
98.80%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 1 h 38 min, incident time 8 h 36 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 3 · No impact listed 3
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Heatmap creation and signup unavailable | Major | 1.6 h | resolved | 06-25 |
Other incidents 6
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issues with recordings for newly signed up users | Minor | 1.9 h | resolved | 06-01 | |
| Issue with recordings | No impact listed | 27 min | resolved | 06-08 | |
| Knowledge Base login issue | No impact listed | 2.0 h | resolved | 06-10 | |
| Incoming Feedback creation unavailable | Minor | 3.5 h | resolved | 06-17 | |
| Temporary loss of connection to the database | No impact listed | 0 min | resolved | 06-23 | |
| Navigation bar on hotjar.com unavailable on some browsers | Minor | 1.5 h | resolved | 06-24 |
Maintenance 2
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Cite this
Hotjar posted 7 status incidents in June 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Hotjar in June 2020
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/2020/06