# Hotjar in June 2020: incidents, uptime and changes

> Hotjar in June 2020: 7 incidents on its status page (1 major or critical), 99.77% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Hotjar’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/hotjar/2020/06
Last updated: 2020-07-01T00:00:00Z

- Incidents posted: 7 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 3, none 3
- Uptime (vendor-reported): 99.77% free of major/critical incidents, 98.80% free of any incident; outage time 1 h 38 min, incident time 8 h 36 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [May 2020](https://rewindex.com/company/hotjar/2020/05.md) · Next: [July 2020](https://rewindex.com/company/hotjar/2020/07.md) · [All months](https://rewindex.com/company/hotjar/reports.md) · [Hotjar](https://rewindex.com/company/hotjar.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Heatmap creation and signup unavailable](https://rewindex.com/company/hotjar/incidents/dpt7tg5hyxnb.md) | major | 2020-06-25 06:11 UTC | 2020-06-25 07:49 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Issues with recordings for newly signed up users](https://rewindex.com/company/hotjar/incidents/36zlsbdn7mtq.md) | minor | 2020-06-01 12:19 UTC | 2020-06-01 14:14 UTC | 1.9 h | resolved |
| [Issue with recordings](https://rewindex.com/company/hotjar/incidents/xzz610t9gn28.md) | none | 2020-06-08 15:29 UTC | 2020-06-08 15:56 UTC | 27 min | resolved |
| [Knowledge Base login issue](https://rewindex.com/company/hotjar/incidents/zts3598tj7h9.md) | none | 2020-06-10 12:18 UTC | 2020-06-10 14:20 UTC | 2.0 h | resolved |
| [Incoming Feedback creation unavailable](https://rewindex.com/company/hotjar/incidents/pg7wd9pbp82j.md) | minor | 2020-06-17 10:15 UTC | 2020-06-17 13:47 UTC | 3.5 h | resolved |
| [Temporary loss of connection to the database](https://rewindex.com/company/hotjar/incidents/7ggff75cc1c7.md) | none | 2020-06-23 01:30 UTC | 2020-06-23 01:30 UTC | 0 min | resolved |
| [Navigation bar on hotjar.com unavailable on some browsers](https://rewindex.com/company/hotjar/incidents/57c4ds8jnbqs.md) | minor | 2020-06-24 12:10 UTC | 2020-06-24 13:41 UTC | 1.5 h | resolved |
| [Heatmap creation and signup unavailable](https://rewindex.com/company/hotjar/incidents/dpt7tg5hyxnb.md) | major | 2020-06-25 06:11 UTC | 2020-06-25 07:49 UTC | 1.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Database Maintenance](https://rewindex.com/company/hotjar/incidents/zz10bbmcskzz.md) | maintenance | 2020-06-11 14:37 UTC | 2020-06-11 15:43 UTC | 1.1 h | resolved |
| [\[Scheduled\] Scheduled Database Maintenance](https://rewindex.com/company/hotjar/incidents/l05rdcbsyx7h.md) | maintenance | 2020-06-24 05:56 UTC | 2020-06-24 06:41 UTC | 45 min | resolved |

## Cite this

Hotjar posted 7 status incidents in June 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/hotjar/2020/06
- Citation: Hotjar, “Hotjar in June 2020” (2020-06-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/hotjar/2020/06 (CC BY 4.0).
- Markdown link: `[Hotjar: Hotjar in June 2020 (2020-06-01)](https://rewindex.com/company/hotjar/2020/06)`


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Canonical: https://rewindex.com/company/hotjar/2020/06 · Markdown: https://rewindex.com/company/hotjar/2020/06.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:07:38.391Z