Outages by dayJune 24, 2020

Outages on June 24, 2020

UTC day 2020-06-24 (Jun 24, 2020, 00:00 to Jun 24, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

25incidents started

8labelled major or critical

17vendors with a new incident

3still open from earlier days

By vendor label: Critical 3 · Major 5 · Minor 13 · No impact listed 4 · 14 maintenance

Incidents started this day 25

Vendor	Incident	Impact	Started	Resolved	Status
Braze	US-01 Data Collection Outage	Critical	00:35	01:02 (27 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - Lata 927- Harrisonburg VA	Critical	13:15	13:16 (1 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - Lata 548, Wichita Falls, TX	Critical	13:18	Jun 25, 2020, 02:02 (13 h)	resolved
Xero	UK VAT Return not loading for some MTD Users	Major	09:43	11:02 (1.3 h)	resolved
Lightstep (ServiceNow Cloud Observability)	Data Ingestion was failing, Lightstep UI was unavailable	Major	14:18	15:11 (53 min)	resolved
Twilio	New Flex Project Creation Failures	Major	14:26	20:54 (6.5 h)	resolved
JFrog	AWS US West 2 Region Partial Outage	Major	15:50	Jun 25, 2020, 00:11 (8.3 h)	resolved
imgix	Errors accessing Dashboard operations	Major	19:51	20:33 (42 min)	resolved
Expo	Degraded service on servers	Minor	05:07	13:31 (8.4 h)	resolved
Twilio	IBM Watson Speech-to-Text Voice Addon Downtime	Minor	07:27	20:44 (13 h)	resolved
Mezmo	Alerting Delays	Minor	08:28	08:43 (15 min)	resolved
MongoDB Atlas	MongoDB Cloud Cluster Creation/Editing Delays	Minor	10:54	11:32 (38 min)	resolved
Hotjar	Navigation bar on hotjar.com unavailable on some browsers	Minor	12:10	13:41 (1.5 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Harrisonburg VA	Minor	13:20	17:50 (4.5 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Harrisonburg VA	Minor	13:20	17:50 (4.5 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Wichita Falls, TX	Minor	13:22	Jun 25, 2020, 02:04 (13 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Wichita Falls, TX	Minor	13:22	Jun 25, 2020, 02:04 (13 h)	resolved
Linode (Akamai)	Connectivity Issues - Linode Manager and Linode API	Minor	14:14	22:27 (8.2 h)	resolved
Mezmo	Indexing, Graphing and Board Delays	Minor	14:32	14:59 (27 min)	resolved
Dialpad	Issues with outbound calls to Canada	Minor	18:54	Jun 25, 2020, 00:30 (5.6 h)	resolved
Twilio	SMS Delivery Delays to Iraq Asia Cell	Minor	23:06	Jun 25, 2020, 07:44 (8.6 h)	resolved
Bandwidth	LAX Incident	No impact listed	01:00	01:00 (0 min)	resolved
Sanity	Elevated error rates for studio hosting and non-cached images for about 10 minutes	No impact listed	10:20	10:20 (0 min)	resolved
Smartsheet	Uploading Videos to Slope	No impact listed	16:14	Jun 25, 2020, 17:49 (26 h)	resolved
HubSpot	HubSpot is currently unavailable for customers in Mexico	No impact listed	20:09	20:49 (40 min)	resolved

Still open from earlier days 3

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	SMS Delivery Delays to Asiacell in Iraq	Minor	Jun 17, 2020, 08:08	19:00 (7 d)	resolved
Sinch	Sinch Operator Notification - Toll free Number provider	Minor	Jun 18, 2020, 14:54	Jun 30, 2020, 07:17 (12 d)	resolved
Maven Central	Staging operations stacking up on oss.sonatype.org	Minor	Jun 23, 2020, 22:48	00:02 (1.2 h)	resolved

Maintenance 14

Vendor	Incident	Impact	Started	Resolved	Status
Heap	[Scheduled] Scheduled maintenance	Maintenance	03:01	05:01 (2.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	03:02	11:02 (8.0 h)	resolved
Bandwidth	[Scheduled] Edge Proxy Maintenance - LAX	Maintenance	04:01	05:01 (1.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS & Inbound MMS towards US: AT&T	Maintenance	04:02	11:01 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:02	11:03 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS & MMS	Maintenance	04:02	11:03 (7.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - AT&T US	Maintenance	04:02	11:02 (7.0 h)	resolved
Hotjar	[Scheduled] Scheduled Database Maintenance	Maintenance	05:56	06:41 (45 min)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	06:01	10:00 (4.0 h)	resolved
Twilio	[Scheduled] MMS Carrier Maintenance - Sprint US	Maintenance	06:02	12:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:03	10:00 (4.0 h)	resolved
Sinch	[Scheduled] Reach platform maintenance	Maintenance	07:00	12:00 (5.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - CA Sites	Maintenance	08:02	09:00 (58 min)	resolved
Bandwidth	[Scheduled] Messaging Maintenance	Maintenance	09:00	10:00 (1.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Braze, Bandwidth, Xero, Lightstep (ServiceNow Cloud Observability), Twilio, JFrog, imgix, Expo, Mezmo, MongoDB Atlas, Hotjar, Plivo.

Cite this

25 vendor-reported incidents started on 2020-06-24 (UTC) across 17 vendors, 8 labelled major or critical by the vendor.

Title: Outages on June 24, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-06-24 00:00 UTC
URL: https://rewindex.com/outages/2020-06-24

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