Outages by dayJune 25, 2020

Outages on June 25, 2020

UTC day 2020-06-25 (Jun 25, 2020, 00:00 to Jun 25, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

22incidents started

5labelled major or critical

14vendors with a new incident

8still open from earlier days

By vendor label: Critical 2 · Major 3 · Minor 13 · No impact listed 4 · 13 maintenance

Incidents started this day 22

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment-LATA 434 Columbia,SC	Critical	02:00	18:28 (16 h)	resolved
Bandwidth	Bandwidth Local Market Impairment - LATA 522 - Springfield, MO	Critical	07:15	14:01 (6.8 h)	resolved
Dialpad	Unable to place outbound calls in Korea	Major	02:27	04:56 (2.5 h)	resolved
Hotjar	Heatmap creation and signup unavailable	Major	06:11	07:49 (1.6 h)	resolved
Iterable	High API Error Rates	Major	21:13	23:41 (2.5 h)	resolved
Heap	App unavailability	Minor	03:18	05:04 (1.8 h)	resolved
New Relic	Metrics/Events/Logs Alerts Delays & UI Irregularities for US Region	Minor	05:51	06:08 (17 min)	resolved
Dropbox Sign	Delays in document processing	Minor	07:04	08:26 (1.4 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers: Springfield, MO	Minor	07:28	14:04 (6.6 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers: Springfield, MO	Minor	07:28	14:04 (6.6 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Columbia,SC	Minor	10:08	18:35 (8.4 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Columbia,SC	Minor	10:08	18:35 (8.4 h)	resolved
New Relic	Irregularities in Charts and Alerts in US Region	Minor	10:43	11:02 (19 min)	resolved
MongoDB Atlas	MongoDB Cloud: Alerts paused and cluster creation and modification delayed	Minor	16:01	19:22 (3.4 h)	resolved
Mezmo	Indexing, Graphing and Board Delays	Minor	17:44	18:46 (1.0 h)	resolved
MessageBird (Bird)	Flow Builder - Conversations trigger delayed	Minor	17:57	18:44 (47 min)	resolved
Plivo	Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Cedar Rapids, IA	Minor	23:35	Jun 26, 2020, 06:49 (7.2 h)	resolved
Plivo	Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Cedar Rapids, IA	Minor	23:35	Jun 26, 2020, 06:49 (7.2 h)	resolved
Xero	Users unable to login to Xero	No impact listed	02:29	Jun 26, 2020, 04:32 (26 h)	resolved
Twilio	Automated Alert: No Customer Impact	No impact listed	17:27	17:47 (20 min)	resolved
HubSpot	CRM Import, email logging and sending, and property updates delayed between 11:10AM ET and 1:30PM ET.	No impact listed	17:30	17:30 (0 min)	resolved
Bandwidth	Bandwidth Local Market Impairment - 635 - Cedar Rapids, IA	No impact listed	23:18	Jun 26, 2020, 06:45 (7.5 h)	resolved

Still open from earlier days 8

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - Lata 548, Wichita Falls, TX	Critical	Jun 24, 2020, 13:18	02:02 (13 h)	resolved
JFrog	AWS US West 2 Region Partial Outage	Major	Jun 24, 2020, 15:50	00:11 (8.3 h)	resolved
Sinch	Sinch Operator Notification - Toll free Number provider	Minor	Jun 18, 2020, 14:54	Jun 30, 2020, 07:17 (12 d)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Wichita Falls, TX	Minor	Jun 24, 2020, 13:22	02:04 (13 h)	resolved
Plivo	Inbound call failure & inbound SMS failure towards US phone numbers in Wichita Falls, TX	Minor	Jun 24, 2020, 13:22	02:04 (13 h)	resolved
Dialpad	Issues with outbound calls to Canada	Minor	Jun 24, 2020, 18:54	00:30 (5.6 h)	resolved
Twilio	SMS Delivery Delays to Iraq Asia Cell	Minor	Jun 24, 2020, 23:06	07:44 (8.6 h)	resolved
Smartsheet	Uploading Videos to Slope	No impact listed	Jun 24, 2020, 16:14	17:49 (26 h)	resolved

Maintenance 13

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS & MMS	Maintenance	04:00	11:00 (7.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Maintenance - AT&T US	Maintenance	04:00	11:00 (7.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS & Inbound MMS towards US: AT&T	Maintenance	04:01	11:00 (7.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers	Maintenance	04:01	07:00 (3.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS Carrier Partner Maintenance	Maintenance	04:01	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:01	11:00 (6.0 h)	resolved
Twilio	[Scheduled] SMS Carrier Partner Maintenance - Small US Regional Carriers	Maintenance	05:01	09:30 (4.5 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS	Maintenance	06:00	10:00 (4.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	06:00	12:01 (6.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - Voice Platform	Maintenance	07:00	08:00 (1.0 h)	resolved
Sinch	[Scheduled] Planned Maintenance - AU Sites	Maintenance	15:00	16:00 (1.0 h)	resolved
Dropbox Sign	[Scheduled] HelloSign Product Update	Maintenance	19:00	22:30 (3.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bandwidth, Dialpad, Hotjar, Iterable, Heap, New Relic, Dropbox Sign, Plivo, MongoDB Atlas, Mezmo, MessageBird (Bird), Xero.

Cite this

22 vendor-reported incidents started on 2020-06-25 (UTC) across 14 vendors, 5 labelled major or critical by the vendor.

Title: Outages on June 25, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-06-25 00:00 UTC
URL: https://rewindex.com/outages/2020-06-25

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