Hotjar: Identify Api Unavailable
Timeline of updates
- resolved
On July 30th, 2020 between 17:38 and 17:46 UTC our engineers identified an issue with the Identify API. What happened? User attributes were unavailable during this time. Why did this issue occur? The issue was caused by an underlying issue with the way the Identify API is deployed.
From Hotjar’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.hotjar.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Hotjar, started 2020-07-30 17:45 UTC, resolved after 0 min, 1 update(s).
- Title
- Identify Api Unavailable
- Vendor
- Hotjar
- Date
- URL
- https://rewindex.com/company/hotjar/incidents/vhtrfm8427gc
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