rewindex

Outages by dayJuly 13, 2020

Outages on July 13, 2020

UTC day 2020-07-13 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started
8labelled major or critical
15vendors with a new incident
6still open from earlier days

By vendor label: Critical 1 · Major 7 · Minor 9 · No impact listed 2 · 6 maintenance

Incidents started this day 19

VendorIncidentImpactStartedResolvedStatus
PandaDocPandaDoc reload errorCritical (1.2 h)resolved
GitHub CopilotIncident on 2020-07-13 04:06 UTCMajor (4.4 h)resolved
GitHubIncident on 2020-07-13 04:06 UTCMajor (4.4 h)resolved
SinchService Notification - DashboardMajor (30 min)resolved
HotjarHotjar Tracking Script not loadingMajor (10 min)resolved
Elastic CloudUnable to create two zone deployments in AWS N. California (us-west-1).Major (42 min)resolved
PlivoInbound call failure & inbound SMS failure towards Brazil phone numbers in BauruMajor (23 h)resolved
HeapDelayed webhook deliveriesMajor (3.3 h)resolved
TwilioSMS Non-Delivery To Claro BrazilMinor (1.6 h)resolved
SinchOperator Notification - Telenor SEMinor (1.3 h)resolved
TwilioSMS Delivery Delays to Sweden Telenor NetworkMinor (1.6 h)resolved
v0Delayed Build ProcessingMinor (26 min)resolved
VercelDelayed Build ProcessingMinor (26 min)resolved
AsanaWebhooks OutageMinor (1.5 h)resolved
PlivoInbound call failure & inbound SMS failure towards Brazil phone numbers in BauruMinor (23 h)resolved
LaunchDarklyFailure to create integration configurationsMinor (7 min)resolved
TwilioSMS Delivery Delay to Movilnet VenezuelaMinor (4.0 h)resolved
SmartsheetUnable to Load Some Sheets and Dashboard WidgetsNo impact listed (29 h)resolved
CanvaSaving not workingNo impact listed (15 min)resolved

Still open from earlier days 6

VendorIncidentImpactStartedResolvedStatus
TwilioOne way audio with a Subset of Twilio’s Spain Phone NumbersMinor (7 d)resolved
TwilioInbound Call Failures to a Subset of Twilio Brazil Phone NumbersMinor (8 d)resolved
PlivoInbound Call Failures towards Indonesia phone numbers.Minor (3 d)resolved
PlivoInbound Call Failures towards Indonesia phone numbers.Minor (3 d)resolved
MixpanelDelay of hourly pipeline jobsMinor (10 h)resolved
TwilioSuper SIM network access issue within one of our connectivity partnersNo impact listed (47 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Twilio[Scheduled] SMS Carrier Maintenance - Tigo BoliviaMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
Twilio[Scheduled] AT&T Mexico - SMS Carrier MaintenanceMaintenance (6.0 h)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (4.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on inbound voice affecting Australia & New Zealand phone numbersMaintenance (2.5 h)resolved
LaunchDarkly[Scheduled] IP address updates for outbound webhooksMaintenancenot resolvedunknown

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: PandaDoc, GitHub Copilot, GitHub, Sinch, Hotjar, Elastic Cloud, Plivo, Heap, Twilio, v0, Vercel, Asana.

Cite this

19 vendor-reported incidents started on 2020-07-13 (UTC) across 15 vendors, 8 labelled major or critical by the vendor.

Title
Outages on July 13, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-07-13

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