# Outages on July 13, 2020 (UTC)

> 19 incidents started on July 13, 2020 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (PandaDoc, GitHub Copilot, GitHub); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-07-13
Last updated: 2020-07-14T19:00:00Z

- Incidents started: 19 (major/critical: 8, other: 11) across 15 vendors
- Still open from earlier days: 6 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 1, major 7, minor 9, none 2
- Previous day with incidents: [2020-07-12](https://rewindex.com/outages/2020-07-12.md) · Next: [2020-07-14](https://rewindex.com/outages/2020-07-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [PandaDoc reload error](https://rewindex.com/company/pandadoc/incidents/f0bq5zwxp640.md) | critical | 2020-07-13 22:21 UTC | 2020-07-13 23:35 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-07-13 04:06 UTC](https://rewindex.com/company/github-copilot/incidents/j597fw8kv04c.md) | major | 2020-07-13 04:06 UTC | 2020-07-13 08:31 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-07-13 04:06 UTC](https://rewindex.com/company/github/incidents/j597fw8kv04c.md) | major | 2020-07-13 04:06 UTC | 2020-07-13 08:31 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/v8qs574jyyyf.md) | major | 2020-07-13 07:08 UTC | 2020-07-13 07:38 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Hotjar Tracking Script not loading](https://rewindex.com/company/hotjar/incidents/4fvscyd89xjd.md) | major | 2020-07-13 17:05 UTC | 2020-07-13 17:15 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Unable to create two zone deployments in AWS N. California (us-west-1).](https://rewindex.com/company/elastic-cloud/incidents/rhtxfw7q27x3.md) | major | 2020-07-13 17:40 UTC | 2020-07-13 18:22 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Bauru](https://rewindex.com/company/plivo/incidents/0g6nvnhl79y4.md) | major | 2020-07-13 19:15 UTC | 2020-07-14 17:59 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed webhook deliveries](https://rewindex.com/company/heap/incidents/khm8xlztvwd4.md) | major | 2020-07-13 23:21 UTC | 2020-07-14 02:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Non-Delivery To Claro Brazil](https://rewindex.com/company/twilio/incidents/qg72lhcxf661.md) | minor | 2020-07-13 04:03 UTC | 2020-07-13 05:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Telenor SE](https://rewindex.com/company/sinch/incidents/t2s99gltfqc3.md) | minor | 2020-07-13 08:29 UTC | 2020-07-13 09:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Sweden Telenor Network](https://rewindex.com/company/twilio/incidents/0g2srg3s8hn8.md) | minor | 2020-07-13 08:37 UTC | 2020-07-13 10:14 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Delayed Build Processing](https://rewindex.com/company/v0/incidents/bs89b2p01mtn.md) | minor | 2020-07-13 15:58 UTC | 2020-07-13 16:24 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Delayed Build Processing](https://rewindex.com/company/vercel/incidents/bs89b2p01mtn.md) | minor | 2020-07-13 15:58 UTC | 2020-07-13 16:24 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Webhooks Outage](https://rewindex.com/company/asana/incidents/qgm9w6ncv4nx.md) | minor | 2020-07-13 16:14 UTC | 2020-07-13 17:43 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Bauru](https://rewindex.com/company/plivo/incidents/fch6mc5kzcsw.md) | minor | 2020-07-13 19:15 UTC | 2020-07-14 17:59 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Failure to create integration configurations](https://rewindex.com/company/launchdarkly/incidents/ymv15zx0fwyz.md) | minor | 2020-07-13 22:02 UTC | 2020-07-13 22:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay to Movilnet Venezuela](https://rewindex.com/company/twilio/incidents/3yrg0p5zqxn8.md) | minor | 2020-07-13 23:11 UTC | 2020-07-14 03:12 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable to Load Some Sheets and Dashboard Widgets](https://rewindex.com/company/smartsheet/incidents/j9lrnkd0kylc.md) | none | 2020-07-13 14:28 UTC | 2020-07-14 19:00 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Saving not working](https://rewindex.com/company/canva/incidents/wqnc3rlpkmsp.md) | none | 2020-07-13 15:09 UTC | 2020-07-13 15:24 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [One way audio with a Subset of Twilio’s Spain Phone Numbers](https://rewindex.com/company/twilio/incidents/2s3g96kvzr9m.md) | minor | 2020-07-06 23:49 UTC | 2020-07-13 23:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Brazil Phone Numbers](https://rewindex.com/company/twilio/incidents/07s9l8hyls28.md) | minor | 2020-07-09 14:08 UTC | 2020-07-17 14:52 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound Call Failures towards Indonesia phone numbers.](https://rewindex.com/company/plivo/incidents/gttvgcnv0bw4.md) | minor | 2020-07-10 05:44 UTC | 2020-07-13 11:23 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound Call Failures towards Indonesia phone numbers.](https://rewindex.com/company/plivo/incidents/wbz2zk3n2nyj.md) | minor | 2020-07-10 05:44 UTC | 2020-07-13 11:23 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Delay of hourly pipeline jobs](https://rewindex.com/company/mixpanel/incidents/lygm91l0cckq.md) | minor | 2020-07-12 20:26 UTC | 2020-07-13 06:50 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM network access issue within one of our connectivity partners](https://rewindex.com/company/twilio/incidents/w2gh04m52kkg.md) | none | 2020-07-12 18:26 UTC | 2020-07-14 17:00 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - Tigo Bolivia](https://rewindex.com/company/twilio/incidents/d4gfd9rck8cs.md) | maintenance | 2020-07-13 04:00 UTC | 2020-07-13 07:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/p09ztdwr6rgn.md) | maintenance | 2020-07-13 05:00 UTC | 2020-07-13 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T Mexico - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/5ddw6v5l3xch.md) | maintenance | 2020-07-13 05:00 UTC | 2020-07-13 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/ldjlzdxslb96.md) | maintenance | 2020-07-13 17:01 UTC | 2020-07-13 21:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound voice affecting Australia & New Zealand phone numbers](https://rewindex.com/company/plivo/incidents/ky7pkqdzdrn4.md) | maintenance | 2020-07-13 17:31 UTC | 2020-07-13 20:00 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [\[Scheduled\] IP address updates for outbound webhooks](https://rewindex.com/company/launchdarkly/incidents/cvdls6nxqy7d.md) | maintenance | 2020-07-13 17:51 UTC | not resolved | unknown |

## Cite this

19 vendor-reported incidents started on 2020-07-13 (UTC) across 15 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-07-13
- Citation: Rewindex daily outage roundup, “Outages on July 13, 2020” (2020-07-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-07-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 13, 2020 (2020-07-13)](https://rewindex.com/outages/2020-07-13)`


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Canonical: https://rewindex.com/outages/2020-07-13 · Markdown: https://rewindex.com/outages/2020-07-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:10.203Z