CompaniesHeapMonthly reportsJuly 2020
Heap in July 2020: incidents, uptime and changes
4incidents posted
2labelled major or critical
99.40%free of major/critical
98.77%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4 h 25 min, incident time 9 h 7 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 2 · Minor 1 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Delayed webhook deliveries | Major | 3.3 h | resolved | 07-13 | |
| Query unavailability | Major | 1.1 h | resolved | 07-24 |
Other incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Temporary Data Latency | No impact listed | 3.8 h | resolved | 07-01 | |
| Delayed Heap Connect Syncs | Minor | 4.7 h | resolved | 07-09 |
Cite this
Heap posted 4 status incidents in July 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Heap in July 2020
- Vendor
- Heap
- Date
- URL
- https://rewindex.com/company/heap/2020/07