rewindex

Outages by dayJuly 24, 2020

Outages on July 24, 2020

UTC day 2020-07-24 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

20incidents started
4labelled major or critical
15vendors with a new incident
5still open from earlier days

By vendor label: Critical 2 · Major 2 · Minor 12 · No impact listed 4 · 6 maintenance

Incidents started this day 20

VendorIncidentImpactStartedResolvedStatus
SquarespaceConnectivity IssuesCritical (1.3 h)resolved
SnowflakeAWS - US East (N. Virginia): SI-20200724Critical (1.5 h)resolved
XeroUsers are unable to access payrollMajor (37 min)resolved
HeapQuery unavailabilityMajor (1.1 h)resolved
SmartsheetCross-sheet References in Formulas Generating #REF ErrorsMinor (5 d)resolved
imgixAnalytics Data DelayedMinor (6.8 h)resolved
BitriseIntermittent build failures due to API issuesMinor (37 min)resolved
TwilioSMS Delivery Delays over Shortcodes to Videotron in CanadaMinor (3.6 h)resolved
SinchOperator Notification - Videotron CanadaMinor (2.0 h)resolved
TwilioSMS Delivery Delays towards Airtel NigeriaMinor (2.7 h)resolved
Help ScoutConnection IssuesMinor (42 min)resolved
TwilioSMS Delivery Failures to Zimbabwe EconetMinor (13 h)resolved
SubstackData processing delays - Writer dashboard statistics affectedMinor (2.8 h)resolved
InfluxData (InfluxDB Cloud)Intermittent UI error: record is missing label windowPeriodMinor (36 min)resolved
SmartsheetSmartsheet Notifications DelayedMinor (27 h)resolved
TwilioSMS Delivery Delays to Madar LibyaMinor (53 min)resolved
SquarespaceConnectivity IssuesNo impact listed (33 min)resolved
ConfluentClusters endpoint showing high latencyNo impact listed (54 min)resolved
BandwidthPossible Termination DelaysNo impact listed (0 min)resolved
SegmentPersonas Ingestion DelaysNo impact listed (6.3 h)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
GrammarlyGrammarly for Edge is malfunctioningMajor (46 h)resolved
PlivoInbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Marquette, MIMinor (33 d)resolved
MixpanelData Pipelines DelayMinor (30 h)resolved
SquarespaceCustomers are unable to signup for G Suite servicesMinor (3.5 h)resolved
SmartsheetDelay to Smartsheet Mail DeliveryNo impact listed (25 h)resolved

Maintenance 6

VendorIncidentImpactStartedResolvedStatus
Smartsheet[Scheduled] Status Page ImprovementsMaintenance (2.7 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.5 h)resolved
Twilio[Scheduled] US SMS/MMS and Brazil SMS MaintenanceMaintenance (29 min)resolved
Twilio[Scheduled] US SMS Carrier Partner MaintenanceMaintenance (8.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbersMaintenance (7.5 h)resolved
Bitbucket[Scheduled] Database infrastructure maintenance. 30 minutes of downtime scheduledMaintenance (28 min)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Squarespace, Snowflake, Xero, Heap, Smartsheet, imgix, Bitrise, Twilio, Sinch, Help Scout, Substack, InfluxData (InfluxDB Cloud).

Cite this

20 vendor-reported incidents started on 2020-07-24 (UTC) across 15 vendors, 4 labelled major or critical by the vendor.

Title
Outages on July 24, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-07-24

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