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CompaniesXeroMonthly reportsJuly 2020

Xero in July 2020: incidents, uptime and changes

9incidents posted
5labelled major or critical
99.10%free of major/critical
97.65%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 6 h 40 min, incident time 17 h 27 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 5 · Minor 3 · No impact listed 1

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Some users are experiencing slowness and errors in XeroMajor13 minresolved07-03
Some users are unable to see the Navigation Bar in XeroMajor59 minresolved07-20
Users are unable to access payrollMajor37 minresolved07-24
Users are unable to login to WorkflowMax and Xero Practice ManagerMajor14 minresolved07-28
Some users are experiencing errors in XeroMajor4.6 hresolved07-28

Other incidents 4

IncidentImpactStartedDurationStatusDay
Some users are experiencing slowness and errors when accessing XeroMinor5.4 hresolved07-21
Some users are experiencing slowness and errors when accessing XeroNo impact listed6.7 hresolved07-21
Some users are experiencing slowness and errors in XeroMinor2.6 hresolved07-21
Some users are a seeing error 500 when accessing invoicingMinor2.8 hresolved07-23

Cite this

Xero posted 9 status incidents in July 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in July 2020
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2020/07

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