# Xero in July 2020: incidents, uptime and changes

> Xero in July 2020: 9 incidents on its status page (5 major or critical), 99.10% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 9 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5, minor 3, none 1
- Uptime (vendor-reported): 99.10% free of major/critical incidents, 97.65% free of any incident; outage time 6 h 40 min, incident time 17 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/xero/2020/06.md) · Next: [August 2020](https://rewindex.com/company/xero/2020/08.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing slowness and errors in Xero](https://rewindex.com/company/xero/incidents/1h0yct8z7b9v.md) | major | 2020-07-03 00:38 UTC | 2020-07-03 00:51 UTC | 13 min | resolved |
| [Some users are unable to see the Navigation Bar in Xero](https://rewindex.com/company/xero/incidents/z1shz3nsl1l4.md) | major | 2020-07-20 23:26 UTC | 2020-07-21 00:25 UTC | 59 min | resolved |
| [Users are unable to access payroll](https://rewindex.com/company/xero/incidents/vrrt5s5m2jlz.md) | major | 2020-07-24 17:15 UTC | 2020-07-24 17:52 UTC | 37 min | resolved |
| [Users are unable to login to WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/xjljg90lcr0j.md) | major | 2020-07-28 04:08 UTC | 2020-07-28 04:22 UTC | 14 min | resolved |
| [Some users are experiencing errors in Xero](https://rewindex.com/company/xero/incidents/g042dj95mfc8.md) | major | 2020-07-28 09:04 UTC | 2020-07-28 13:41 UTC | 4.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some users are experiencing slowness and errors in Xero](https://rewindex.com/company/xero/incidents/1h0yct8z7b9v.md) | major | 2020-07-03 00:38 UTC | 2020-07-03 00:51 UTC | 13 min | resolved |
| [Some users are unable to see the Navigation Bar in Xero](https://rewindex.com/company/xero/incidents/z1shz3nsl1l4.md) | major | 2020-07-20 23:26 UTC | 2020-07-21 00:25 UTC | 59 min | resolved |
| [Some users are experiencing slowness and errors when accessing Xero](https://rewindex.com/company/xero/incidents/j53zk4z6t4l6.md) | minor | 2020-07-21 02:28 UTC | 2020-07-21 07:52 UTC | 5.4 h | resolved |
| [Some users are experiencing slowness and errors when accessing Xero](https://rewindex.com/company/xero/incidents/xmzzhnd3q4qq.md) | none | 2020-07-21 10:56 UTC | 2020-07-21 17:38 UTC | 6.7 h | resolved |
| [Some users are experiencing slowness and errors in Xero](https://rewindex.com/company/xero/incidents/zwk5x6sx10h7.md) | minor | 2020-07-21 23:11 UTC | 2020-07-22 01:45 UTC | 2.6 h | resolved |
| [Some users are a seeing error 500 when accessing invoicing](https://rewindex.com/company/xero/incidents/hlstwy5lywqs.md) | minor | 2020-07-23 19:40 UTC | 2020-07-23 22:29 UTC | 2.8 h | resolved |
| [Users are unable to access payroll](https://rewindex.com/company/xero/incidents/vrrt5s5m2jlz.md) | major | 2020-07-24 17:15 UTC | 2020-07-24 17:52 UTC | 37 min | resolved |
| [Users are unable to login to WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/xjljg90lcr0j.md) | major | 2020-07-28 04:08 UTC | 2020-07-28 04:22 UTC | 14 min | resolved |
| [Some users are experiencing errors in Xero](https://rewindex.com/company/xero/incidents/g042dj95mfc8.md) | major | 2020-07-28 09:04 UTC | 2020-07-28 13:41 UTC | 4.6 h | resolved |

## Cite this

Xero posted 9 status incidents in July 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2020/07
- Citation: Xero, “Xero in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2020/07 (CC BY 4.0).
- Markdown link: `[Xero: Xero in July 2020 (2020-07-01)](https://rewindex.com/company/xero/2020/07)`


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Canonical: https://rewindex.com/company/xero/2020/07 · Markdown: https://rewindex.com/company/xero/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:34:41.436Z