Outages by dayJuly 23, 2020

Outages on July 23, 2020

UTC day 2020-07-23 (Jul 23, 2020, 00:00 to Jul 23, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started

2labelled major or critical

17vendors with a new incident

14still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 11 · No impact listed 6 · 18 maintenance

Incidents started this day 19

Vendor	Incident	Impact	Started	Resolved	Status
Bitrise	Bitrise Website is Down	Critical	13:44	13:50 (6 min)	resolved
Red Hat (incl. Quay.io)	Multi-site incident	Major	02:51	05:58 (3.1 h)	resolved
Bitrise	Intermittent build failures due to API issues	Minor	00:53	01:43 (50 min)	resolved
Chargebee	API Latency Issue	Minor	14:27	14:52 (25 min)	resolved
Mixpanel	Data Pipelines Delay	Minor	15:02	Jul 24, 2020, 20:33 (30 h)	resolved
npm	Delayed processing of new packages versions.	Minor	15:58	19:10 (3.2 h)	resolved
Bandwidth	Port Completion Delays	Minor	16:04	17:14 (1.2 h)	resolved
Twilio	Alert Status: No Impact	Minor	16:57	17:45 (48 min)	resolved
BigCommerce	Availability issues with a subset of BigCommerce stores	Minor	17:52	18:54 (1.0 h)	resolved
Xero	Some users are a seeing error 500 when accessing invoicing	Minor	19:40	22:29 (2.8 h)	resolved
ActiveCampaign	Campaign Images	Minor	19:49	20:16 (27 min)	resolved
Squarespace	Customers are unable to signup for G Suite services	Minor	22:09	Jul 24, 2020, 01:40 (3.5 h)	resolved
New Relic	Mobile Alerts/UI Delays for US Region	Minor	22:48	23:31 (43 min)	resolved
Elastic Cloud	Unable to subscribe AWS Marketplace Elasticsearch Service	No impact listed	01:38	04:31 (2.9 h)	resolved
Twilio	On Call Engineers are Investigating	No impact listed	02:38	02:45 (7 min)	resolved
Wise	Problems logging into TransferWise	No impact listed	13:21	14:06 (45 min)	resolved
Smartsheet	Delay to Smartsheet Mail Delivery	No impact listed	15:02	Jul 24, 2020, 15:44 (25 h)	resolved
MongoDB Atlas	MongoDB Atlas: Slow Atlas cluster creation and repairs in AWS us-east-1	No impact listed	18:58	23:58 (5.0 h)	resolved
Pipedream	Events failing to load in workflow UI	No impact listed	20:49	21:00 (11 min)	resolved

Still open from earlier days 14

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	Bandwidth Local Market Impairment - 526 - Bentonville, AR\|Fayetteville, AR\|Fort Smith, AR\|Rogers, AR\|Springdale, AR\|Van Buren, AR	Critical	Jul 22, 2020, 20:09	16:23 (20 h)	resolved
Linode (Akamai)	Scheduled Maintenance for general stability and performance improvements	Major	Jul 16, 2020, 14:18	Aug 10, 2020, 23:09 (25 d)	resolved
Grammarly	Grammarly for Edge is malfunctioning	Major	Jul 22, 2020, 19:05	Jul 24, 2020, 16:43 (46 h)	resolved
Iterable	Elevated API Error Rates	Major	Jul 22, 2020, 22:09	00:09 (2.0 h)	resolved
Plivo	Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Marquette, MI	Minor	Jul 17, 2020, 23:24	Aug 19, 2020, 12:29 (33 d)	resolved
Plivo	Inbound call failure & Inbound SMS/MMS failure towards multiple regions in US.	Minor	Jul 22, 2020, 07:27	00:04 (17 h)	resolved
Plivo	Inbound call failure & Inbound SMS/MMS failure towards multiple regions in US.	Minor	Jul 22, 2020, 07:27	00:04 (17 h)	resolved
Plivo	Inbound call failure & Inbound SMS/MMS failure towards multiple regions in the US	Minor	Jul 22, 2020, 20:18	16:27 (20 h)	resolved
Plivo	Inbound call failure & Inbound SMS/MMS failure towards multiple regions in the US.	Minor	Jul 22, 2020, 20:18	16:27 (20 h)	resolved
HubSpot	Workflows are currently delayed for all customers	Minor	Jul 22, 2020, 21:01	00:20 (3.3 h)	resolved
Lightstep (ServiceNow Cloud Observability)	RCA and Streams pages failing to load	Minor	Jul 22, 2020, 23:15	00:48 (1.6 h)	resolved
BigCommerce	Facebook Marketplace Delayed Synchronization	Minor	Jul 22, 2020, 23:29	04:37 (5.1 h)	resolved
BigCommerce	Slow response times for a subset of stores	Minor	Jul 22, 2020, 23:56	00:09 (13 min)	resolved
Smartsheet	Latency in Smartsheet App & Forms	No impact listed	Jul 22, 2020, 18:25	18:42 (24 h)	resolved

Maintenance 18

Vendor	Incident	Impact	Started	Resolved	Status
Aptible	[Scheduled] Metric database maintenance	Maintenance	01:30	Jul 24, 2020, 01:30 (24 h)	resolved
Braze	[Scheduled] US-01 and US-04 database maintenances	Maintenance	03:00	06:01 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers	Maintenance	04:01	06:59 (3.0 h)	resolved
Bandwidth	[Scheduled] SMS Messaging Maintenance - LAX	Maintenance	04:01	08:00 (4.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll Free Number Provider	Maintenance	04:01	06:59 (3.0 h)	resolved
Twilio	[Scheduled] US Toll-Free SMS Carrier Partner Maintenance	Maintenance	04:01	07:00 (3.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	04:02	09:00 (5.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - Toll Free SMS & MMS	Maintenance	04:02	07:00 (3.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards US and Canada phone numbers	Maintenance	05:01	13:00 (8.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers	Maintenance	05:01	13:00 (8.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	05:01	13:00 (8.0 h)	resolved
Twilio	[Scheduled] Canada SMS Carrier Partner Maintenance	Maintenance	06:02	08:02 (2.0 h)	resolved
Sinch	[Scheduled] External Maintenance - Toll Free Number Provider	Maintenance	09:00	11:00 (2.0 h)	resolved
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on inbound voice affecting Australia & New Zealand phone numbers	Maintenance	13:00	17:00 (4.0 h)	resolved
Sinch	[Scheduled] Planed maintenance - Voice	Maintenance	13:00	17:00 (4.0 h)	resolved
MessageBird (Bird)	[Scheduled] Urgent maintenance on SMPP VPN Gateway 1	Maintenance	13:00	13:23 (23 min)	resolved
Dropbox Sign	[Scheduled] HelloSign Product Update	Maintenance	17:01	20:00 (3.0 h)	resolved
Linode (Akamai)	Linode Backup Maintenance - US-Central (Dallas)	Maintenance	20:34	Jul 30, 2020, 14:16 (7 d)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitrise, Red Hat (incl. Quay.io), Chargebee, Mixpanel, npm, Bandwidth, Twilio, BigCommerce, Xero, ActiveCampaign, Squarespace, New Relic.

Cite this

19 vendor-reported incidents started on 2020-07-23 (UTC) across 17 vendors, 2 labelled major or critical by the vendor.

Title: Outages on July 23, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-07-23 00:00 UTC
URL: https://rewindex.com/outages/2020-07-23

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