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CompaniesHelp ScoutIncidents

Help Scout: Connection Issues

MinorStatus: resolvedStarted Resolved (42 min)1 updatestatus.helpscout.com (opens in new tab)

Timeline of updates

  1. resolved

    Page load times should be back to normal. Sidebar apps should also be loading normally now. We're closing this out, sorry for the trouble today!

From Help Scout’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.helpscout.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Help Scout, started 2020-07-24 13:51 UTC, resolved after 42 min, 1 update(s).

Title
Connection Issues
Vendor
Help Scout
Date
URL
https://rewindex.com/company/help-scout/incidents/rlhnx87clbsf

Help Scout profileRecent Help Scout incidentsAll outages on July 24, 2020Help Scout in July 2020MarkdownJSON