# Outages on July 24, 2020 (UTC)

> 20 incidents started on July 24, 2020 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Squarespace, Snowflake, Xero); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-07-24
Last updated: 2020-07-28T18:59:00Z

- Incidents started: 20 (major/critical: 4, other: 16) across 15 vendors
- Still open from earlier days: 5 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 2, major 2, minor 12, none 4
- Previous day with incidents: [2020-07-23](https://rewindex.com/outages/2020-07-23.md) · Next: [2020-07-25](https://rewindex.com/outages/2020-07-25.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/v6ql728f1f4d.md) | critical | 2020-07-24 10:54 UTC | 2020-07-24 12:12 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia): SI-20200724](https://rewindex.com/company/snowflake/incidents/k2t999yg0hs6.md) | critical | 2020-07-24 14:36 UTC | 2020-07-24 16:07 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are unable to access payroll](https://rewindex.com/company/xero/incidents/vrrt5s5m2jlz.md) | major | 2020-07-24 17:15 UTC | 2020-07-24 17:52 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Query unavailability](https://rewindex.com/company/heap/incidents/5pqnb4vxzjpv.md) | major | 2020-07-24 19:00 UTC | 2020-07-24 20:08 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Cross-sheet References in Formulas Generating \#REF Errors](https://rewindex.com/company/smartsheet/incidents/vgbkk0lwxmjp.md) | minor | 2020-07-24 00:18 UTC | 2020-07-28 18:59 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Analytics Data Delayed](https://rewindex.com/company/imgix/incidents/1ywj66qpwpnb.md) | minor | 2020-07-24 00:50 UTC | 2020-07-24 07:35 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Intermittent build failures due to API issues](https://rewindex.com/company/bitrise/incidents/pmzr880j4bvk.md) | minor | 2020-07-24 02:48 UTC | 2020-07-24 03:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays over Shortcodes to Videotron in Canada](https://rewindex.com/company/twilio/incidents/mk9qbp8s9lnq.md) | minor | 2020-07-24 04:56 UTC | 2020-07-24 08:34 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Videotron Canada](https://rewindex.com/company/sinch/incidents/3fnq7r3pbr2j.md) | minor | 2020-07-24 07:07 UTC | 2020-07-24 09:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays towards Airtel Nigeria](https://rewindex.com/company/twilio/incidents/v94rsh0s0ntq.md) | minor | 2020-07-24 09:57 UTC | 2020-07-24 12:37 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/rlhnx87clbsf.md) | minor | 2020-07-24 13:51 UTC | 2020-07-24 14:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Zimbabwe Econet](https://rewindex.com/company/twilio/incidents/ngqd9g8nwn8d.md) | minor | 2020-07-24 14:10 UTC | 2020-07-25 03:01 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Data processing delays - Writer dashboard statistics affected](https://rewindex.com/company/substack/incidents/pfrhy2txjn3z.md) | minor | 2020-07-24 14:15 UTC | 2020-07-24 17:04 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Intermittent UI error: record is missing label windowPeriod](https://rewindex.com/company/influxdata/incidents/6yg93g7wfjr0.md) | minor | 2020-07-24 16:29 UTC | 2020-07-24 17:05 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Notifications Delayed](https://rewindex.com/company/smartsheet/incidents/0cwxyckjx5b3.md) | minor | 2020-07-24 17:53 UTC | 2020-07-25 20:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Madar Libya](https://rewindex.com/company/twilio/incidents/x1rp2l6zm8h4.md) | minor | 2020-07-24 23:30 UTC | 2020-07-25 00:23 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/x63nssl9kzvm.md) | none | 2020-07-24 09:40 UTC | 2020-07-24 10:13 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Clusters endpoint showing high latency](https://rewindex.com/company/confluent/incidents/gtfzmrpsym48.md) | none | 2020-07-24 15:08 UTC | 2020-07-24 16:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Termination Delays](https://rewindex.com/company/bandwidth/incidents/qchmc2nwqxbx.md) | none | 2020-07-24 16:00 UTC | 2020-07-24 16:00 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas Ingestion Delays](https://rewindex.com/company/segment/incidents/qddnx5kf2gm6.md) | none | 2020-07-24 19:15 UTC | 2020-07-25 01:33 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [Grammarly for Edge is malfunctioning](https://rewindex.com/company/grammarly/incidents/6ygqk2sqjn9d.md) | major | 2020-07-22 19:05 UTC | 2020-07-24 16:43 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/9vcn8s2ny76y.md) | minor | 2020-07-17 23:24 UTC | 2020-08-19 12:29 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Data Pipelines Delay](https://rewindex.com/company/mixpanel/incidents/fmnsvlxyv9xp.md) | minor | 2020-07-23 15:02 UTC | 2020-07-24 20:33 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Customers are unable to signup for G Suite services](https://rewindex.com/company/squarespace/incidents/3sb7h3jvx43n.md) | minor | 2020-07-23 22:09 UTC | 2020-07-24 01:40 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Delay to Smartsheet Mail Delivery](https://rewindex.com/company/smartsheet/incidents/nn550hy6wfb1.md) | none | 2020-07-23 15:02 UTC | 2020-07-24 15:44 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [\[Scheduled\] Status Page Improvements](https://rewindex.com/company/smartsheet/incidents/vx38kcczcbxz.md) | maintenance | 2020-07-24 00:20 UTC | 2020-07-24 03:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3w8bl3khhd7k.md) | maintenance | 2020-07-24 04:00 UTC | 2020-07-24 10:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS/MMS and Brazil SMS Maintenance](https://rewindex.com/company/twilio/incidents/0bx137n0rhr2.md) | maintenance | 2020-07-24 04:01 UTC | 2020-07-24 04:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/w69d6jddfw10.md) | maintenance | 2020-07-24 05:01 UTC | 2020-07-24 13:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/5ny5n0zvdv56.md) | maintenance | 2020-07-24 05:30 UTC | 2020-07-24 13:00 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Database infrastructure maintenance.  30 minutes of downtime scheduled](https://rewindex.com/company/bitbucket/incidents/fjx91hns50vl.md) | maintenance | 2020-07-24 23:02 UTC | 2020-07-24 23:30 UTC | resolved |

## Cite this

20 vendor-reported incidents started on 2020-07-24 (UTC) across 15 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-07-24
- Citation: Rewindex daily outage roundup, “Outages on July 24, 2020” (2020-07-24 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-07-24 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 24, 2020 (2020-07-24)](https://rewindex.com/outages/2020-07-24)`


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Canonical: https://rewindex.com/outages/2020-07-24 · Markdown: https://rewindex.com/outages/2020-07-24.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:45.288Z