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CompaniesMuxMonthly reportsJuly 2020

Mux in July 2020: incidents, uptime and changes

6incidents posted
4labelled major or critical
98.62%free of major/critical
97.02%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 10 h 14 min, incident time 22 h 9 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 2 · Minor 2

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
Mux Video outage - problems playing back live and VOD streamsCritical1.2 hresolved07-11
Video playback failuresCritical2.6 hresolved07-30
Data Collection Partial OutageMajor1.9 hresolved07-06
Live streaming failuresMajor4.6 hresolved07-27

Other incidents 2

IncidentImpactStartedDurationStatusDay
Some live streams experience choppy playbackMinor10 hresolved07-01
Playback stalling on iOS, Safari on OSX, and certain other HLS playersMinor1.6 hresolved07-10

Cite this

Mux posted 6 status incidents in July 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Mux in July 2020
Vendor
Mux
Date
URL
https://rewindex.com/company/mux/2020/07

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