# Mux in July 2020: incidents, uptime and changes

> Mux in July 2020: 6 incidents on its status page (4 major or critical), 98.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Mux’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mux/2020/07
Last updated: 2020-08-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 2, major 2, minor 2
- Uptime (vendor-reported): 98.62% free of major/critical incidents, 97.02% free of any incident; outage time 10 h 14 min, incident time 22 h 9 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2020](https://rewindex.com/company/mux/2020/06.md) · Next: [August 2020](https://rewindex.com/company/mux/2020/08.md) · [All months](https://rewindex.com/company/mux/reports.md) · [Mux](https://rewindex.com/company/mux.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Mux Video outage - problems playing back live and VOD streams](https://rewindex.com/company/mux/incidents/zx34fqw5rj4l.md) | critical | 2020-07-11 01:31 UTC | 2020-07-11 02:41 UTC | 1.2 h | resolved |
| [Video playback failures](https://rewindex.com/company/mux/incidents/fwp4rdqg3hz3.md) | critical | 2020-07-30 01:46 UTC | 2020-07-30 04:24 UTC | 2.6 h | resolved |
| [Data Collection Partial Outage](https://rewindex.com/company/mux/incidents/wg8wy3893qck.md) | major | 2020-07-06 18:56 UTC | 2020-07-06 20:47 UTC | 1.9 h | resolved |
| [Live streaming failures](https://rewindex.com/company/mux/incidents/w0qg9855tx59.md) | major | 2020-07-27 18:44 UTC | 2020-07-27 23:19 UTC | 4.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some live streams experience choppy playback](https://rewindex.com/company/mux/incidents/5bvw4b4md7gn.md) | minor | 2020-07-01 16:50 UTC | 2020-07-02 03:07 UTC | 10 h | resolved |
| [Data Collection Partial Outage](https://rewindex.com/company/mux/incidents/wg8wy3893qck.md) | major | 2020-07-06 18:56 UTC | 2020-07-06 20:47 UTC | 1.9 h | resolved |
| [Playback stalling on iOS, Safari on OSX, and certain other HLS players](https://rewindex.com/company/mux/incidents/kskrl8lhv6gb.md) | minor | 2020-07-10 21:08 UTC | 2020-07-10 22:46 UTC | 1.6 h | resolved |
| [Mux Video outage - problems playing back live and VOD streams](https://rewindex.com/company/mux/incidents/zx34fqw5rj4l.md) | critical | 2020-07-11 01:31 UTC | 2020-07-11 02:41 UTC | 1.2 h | resolved |
| [Live streaming failures](https://rewindex.com/company/mux/incidents/w0qg9855tx59.md) | major | 2020-07-27 18:44 UTC | 2020-07-27 23:19 UTC | 4.6 h | resolved |
| [Video playback failures](https://rewindex.com/company/mux/incidents/fwp4rdqg3hz3.md) | critical | 2020-07-30 01:46 UTC | 2020-07-30 04:24 UTC | 2.6 h | resolved |

## Cite this

Mux posted 6 status incidents in July 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mux/2020/07
- Citation: Mux, “Mux in July 2020” (2020-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mux/2020/07 (CC BY 4.0).
- Markdown link: `[Mux: Mux in July 2020 (2020-07-01)](https://rewindex.com/company/mux/2020/07)`


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Canonical: https://rewindex.com/company/mux/2020/07 · Markdown: https://rewindex.com/company/mux/2020/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:40.888Z