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CompaniesMuxMonthly reportsAugust 2020

Mux in August 2020: incidents, uptime and changes

5incidents posted
2labelled major or critical
98.72%free of major/critical
97.06%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 30 min, incident time 21 h 48 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 2 · No impact listed 1

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Delayed Webhooks and Realtime Dashboard OutageMajor4.8 hresolved08-17
Issues with Video playbackMajor4.7 hresolved08-26

Other incidents 3

IncidentImpactStartedDurationStatusDay
Data missing from Real-Time DashboardsMinor2.1 hresolved08-05
Elevated error rates for playback and ingestMinor10 hresolved08-07
Delivery Usage API - Delay in data availabilityNo impact listed6.2 hresolved08-30

Maintenance 1

Show scheduled maintenance

Cite this

Mux posted 5 status incidents in August 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Mux in August 2020
Vendor
Mux
Date
URL
https://rewindex.com/company/mux/2020/08

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