Outages by dayAugust 7, 2020

Outages on August 7, 2020

UTC day 2020-08-07 (Aug 7, 2020, 00:00 to Aug 7, 2020, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

19incidents started

3labelled major or critical

12vendors with a new incident

15still open from earlier days

By vendor label: Major 3 · Minor 15 · No impact listed 1 · 7 maintenance

Incidents started this day 19

Vendor	Incident	Impact	Started	Resolved	Status
CircleCI	Workflows fail to create	Major	11:01	11:41 (40 min)	resolved
Datadog	Elevated error rate on the web application	Major	15:57	16:09 (12 min)	resolved
Squarespace	Some sites loading slowly	Major	18:45	19:12 (27 min)	resolved
New Relic	Mobile Alerts/UI Delays for US Region	Minor	00:18	00:26 (8 min)	resolved
Twilio	Increased Delay for Super SIM Attaching to Networks in Some Countries	Minor	00:41	01:48 (1.1 h)	resolved
Twilio	SMS Delivery Delays to the AsiaCell Network in Iraq	Minor	02:48	07:34 (4.8 h)	resolved
Squarespace	Commerce Subscription renewals delayed	Minor	03:50	04:29 (39 min)	resolved
Twilio	SMS Delivery Delays to China	Minor	05:01	08:14 (3.2 h)	resolved
Amplitude	Issue Saving Notebooks	Minor	05:14	05:26 (12 min)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio Italy Phone Numbers in Rome.	Minor	08:07	15:09 (7.0 h)	resolved
Optimizely	FIND Incident - EU Region (EMEA04)	Minor	12:43	15:18 (2.6 h)	resolved
Twilio	Voice Insights Data Pipeline Delays	Minor	15:54	16:59 (1.1 h)	resolved
Segment	Personas Ingestion Delays	Minor	16:20	18:50 (2.5 h)	resolved
v0	Elevated errors on builds	Minor	16:35	18:33 (2.0 h)	resolved
Vercel	Elevated errors on builds	Minor	16:35	18:33 (2.0 h)	resolved
Twilio	SMS Delivery Delays to subset of Brazilian Long Codes	Minor	17:25	Aug 10, 2020, 15:33 (3 d)	resolved
Mux	Elevated error rates for playback and ingest	Minor	18:14	Aug 8, 2020, 04:24 (10 h)	resolved
Logz.io	A subset of customers in the us-east-1 region are experiencing UI issues	Minor	20:04	20:15 (11 min)	resolved
Twilio	Call and Conference setup failures	No impact listed	18:20	19:08 (48 min)	resolved

Still open from earlier days 15

Vendor	Incident	Impact	Started	Resolved	Status
Gorgias	Issues with outgoing Messenger messages	Critical	Aug 6, 2020, 21:06	02:04 (5.0 h)	resolved
Mailgun	Message processing delays for batches and mailing lists	Major	Aug 6, 2020, 21:02	12:41 (16 h)	resolved
MessageBird (Bird)	Problems sending and receiving facebook messages	Major	Aug 6, 2020, 22:12	00:48 (2.6 h)	resolved
Twilio	SMS Delivery Reports Delays Over Longcodes to Chilean Mobile Operators	Minor	Jul 31, 2020, 02:58	15:50 (8 d)	resolved
Sinch	Delivery issues - Asia Cell Iraq	Minor	Aug 2, 2020, 13:13	Aug 11, 2020, 06:08 (9 d)	resolved
Lever	LTI Dashboards Refresh	Minor	Aug 4, 2020, 19:43	Aug 10, 2020, 18:15 (6 d)	resolved
Sinch	Sinch degradation to call recording	Minor	Aug 5, 2020, 14:25	Aug 10, 2020, 14:45 (5 d)	resolved
DNSimple	Issues with registrar features in Sandbox	Minor	Aug 6, 2020, 08:05	Aug 18, 2020, 17:35 (12 d)	resolved
InfluxData (InfluxDB Cloud)	Read Inconsistencies in Azure	Minor	Aug 6, 2020, 15:29	Aug 12, 2020, 21:30 (6 d)	resolved
Greenhouse	Delays sending emails and scheduling	Minor	Aug 6, 2020, 22:26	11:27 (13 h)	resolved
Plivo	Call failures on inbound voice and inbound sms failures towards Italy(Napoli & Roma) phone numbers.	Minor	Aug 6, 2020, 23:17	14:35 (15 h)	resolved
Plivo	Call failures on inbound voice and inbound sms failures towards Italy(Napoli & Roma) phone numbers.	Minor	Aug 6, 2020, 23:17	14:35 (15 h)	resolved
Xero	Some email services aren't working in Xero, WorkflowMax and Xero Practice Manager	Minor	Aug 6, 2020, 23:19	00:48 (1.5 h)	resolved
Gorgias	Messages of email integrations are delayed	Minor	Aug 6, 2020, 23:28	13:35 (14 h)	resolved
DNSimple	Issues with Email Forwarding	Minor	Aug 6, 2020, 23:29	13:38 (14 h)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Plivo	[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US: AT&T	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Messaging Maintenance - SMS/MMS	Maintenance	04:00	11:00 (7.0 h)	resolved
Sinch	[Scheduled] External Maintenance - AT&T - US	Maintenance	04:00	12:00 (8.0 h)	resolved
Twilio	[Scheduled] AT&T - US SMS and MMS carrier maintenance Aug 06 21:00 - Aug 07 04:00 PDT	Maintenance	04:00	11:00 (7.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	05:00	11:00 (6.0 h)	resolved
Bandwidth	[Scheduled] Local Market Maintenance - Multiple Markets	Maintenance	06:00	11:00 (5.0 h)	resolved
Bitbucket	[Scheduled] Storage infrastructure maintenance - repositories briefly read-only	Maintenance	23:01	Aug 9, 2020, 00:00 (25 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: CircleCI, Datadog, Squarespace, New Relic, Twilio, Amplitude, Optimizely, Segment, v0, Vercel, Mux, Logz.io.

Cite this

19 vendor-reported incidents started on 2020-08-07 (UTC) across 12 vendors, 3 labelled major or critical by the vendor.

Title: Outages on August 7, 2020
Vendor: Rewindex daily outage roundup
Date: 2020-08-07 00:00 UTC
URL: https://rewindex.com/outages/2020-08-07

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