# Mux in August 2020: incidents, uptime and changes

> Mux in August 2020: 5 incidents on its status page (2 major or critical), 98.72% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Mux’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mux/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 2, none 1
- Uptime (vendor-reported): 98.72% free of major/critical incidents, 97.06% free of any incident; outage time 9 h 30 min, incident time 21 h 48 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/mux/2020/07.md) · Next: [September 2020](https://rewindex.com/company/mux/2020/09.md) · [All months](https://rewindex.com/company/mux/reports.md) · [Mux](https://rewindex.com/company/mux.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed Webhooks and Realtime Dashboard Outage](https://rewindex.com/company/mux/incidents/z55z7zbfbd63.md) | major | 2020-08-17 02:26 UTC | 2020-08-17 07:13 UTC | 4.8 h | resolved |
| [Issues with Video playback](https://rewindex.com/company/mux/incidents/wt39z6kk75m9.md) | major | 2020-08-26 18:13 UTC | 2020-08-26 22:56 UTC | 4.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data missing from Real-Time Dashboards](https://rewindex.com/company/mux/incidents/rpxmm4q9dh0l.md) | minor | 2020-08-05 18:27 UTC | 2020-08-05 20:35 UTC | 2.1 h | resolved |
| [Elevated error rates for playback and ingest](https://rewindex.com/company/mux/incidents/038hhfrkkb7x.md) | minor | 2020-08-07 18:14 UTC | 2020-08-08 04:24 UTC | 10 h | resolved |
| [Delayed Webhooks and Realtime Dashboard Outage](https://rewindex.com/company/mux/incidents/z55z7zbfbd63.md) | major | 2020-08-17 02:26 UTC | 2020-08-17 07:13 UTC | 4.8 h | resolved |
| [Issues with Video playback](https://rewindex.com/company/mux/incidents/wt39z6kk75m9.md) | major | 2020-08-26 18:13 UTC | 2020-08-26 22:56 UTC | 4.7 h | resolved |
| [Delivery Usage API - Delay in data availability](https://rewindex.com/company/mux/incidents/cfz6gp4jtmxg.md) | none | 2020-08-30 01:39 UTC | 2020-08-30 07:49 UTC | 6.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Application Database Maintenance - 2020-08-18 02:00-04:00 UTC](https://rewindex.com/company/mux/incidents/szs0pdvrg626.md) | maintenance | 2020-08-18 02:01 UTC | 2020-08-18 02:20 UTC | 19 min | resolved |

## Cite this

Mux posted 5 status incidents in August 2020 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mux/2020/08
- Citation: Mux, “Mux in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mux/2020/08 (CC BY 4.0).
- Markdown link: `[Mux: Mux in August 2020 (2020-08-01)](https://rewindex.com/company/mux/2020/08)`


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Canonical: https://rewindex.com/company/mux/2020/08 · Markdown: https://rewindex.com/company/mux/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:05:29.078Z