CompaniesSmartsheetMonthly reportsAugust 2020
Smartsheet in August 2020: incidents, uptime and changes
5incidents posted
1labelled major or critical
96.69%free of major/critical
74.30%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 24 h 36 min, incident time 8.0 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 4
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Smartsheet Intermittently Unavailable (resolved) | Major | 25 h | resolved | 08-11 |
Other incidents 4
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Unable to Save Data via the API | Minor | 19 h | resolved | 08-17 | |
| Smartsheet Intermittent Connection Issues (resolved) | Minor | 2.5 h | resolved | 08-18 | |
| Intermittent Form Submission Failures | Minor | 3.3 h | resolved | 08-24 | |
| Intermittent Sign In and Load Issues | Minor | 30 h | resolved | 08-26 |
Cite this
Smartsheet posted 5 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in August 2020
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2020/08