# Smartsheet in August 2020: incidents, uptime and changes

> Smartsheet in August 2020: 5 incidents on its status page (1 major or critical), 96.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Smartsheet’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/smartsheet/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 4
- Uptime (vendor-reported): 96.69% free of major/critical incidents, 74.30% free of any incident; outage time 24 h 36 min, incident time 8.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/smartsheet/2020/07.md) · Next: [September 2020](https://rewindex.com/company/smartsheet/2020/09.md) · [All months](https://rewindex.com/company/smartsheet/reports.md) · [Smartsheet](https://rewindex.com/company/smartsheet.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Intermittently Unavailable (resolved)](https://rewindex.com/company/smartsheet/incidents/w6pnksvvw18f.md) | major | 2020-08-11 19:27 UTC | 2020-08-12 20:03 UTC | 25 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet Intermittently Unavailable (resolved)](https://rewindex.com/company/smartsheet/incidents/w6pnksvvw18f.md) | major | 2020-08-11 19:27 UTC | 2020-08-12 20:03 UTC | 25 h | resolved |
| [Unable to Save Data via the API](https://rewindex.com/company/smartsheet/incidents/py3ckzpf7cwv.md) | minor | 2020-08-17 01:45 UTC | 2020-08-17 20:16 UTC | 19 h | resolved |
| [Smartsheet Intermittent Connection Issues (resolved)](https://rewindex.com/company/smartsheet/incidents/l4pghr6mk8xq.md) | minor | 2020-08-18 19:45 UTC | 2020-08-18 22:16 UTC | 2.5 h | resolved |
| [Intermittent Form Submission Failures](https://rewindex.com/company/smartsheet/incidents/5jngldws8p6r.md) | minor | 2020-08-24 14:40 UTC | 2020-08-24 17:55 UTC | 3.3 h | resolved |
| [Intermittent Sign In and Load Issues](https://rewindex.com/company/smartsheet/incidents/g4bdsw1nv6yb.md) | minor | 2020-08-26 17:52 UTC | 2020-08-28 00:06 UTC | 30 h | resolved |

## Cite this

Smartsheet posted 5 status incidents in August 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/smartsheet/2020/08
- Citation: Smartsheet, “Smartsheet in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/smartsheet/2020/08 (CC BY 4.0).
- Markdown link: `[Smartsheet: Smartsheet in August 2020 (2020-08-01)](https://rewindex.com/company/smartsheet/2020/08)`


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Canonical: https://rewindex.com/company/smartsheet/2020/08 · Markdown: https://rewindex.com/company/smartsheet/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:38:02.681Z