rewindex

Outages by dayAugust 18, 2020

Outages on August 18, 2020

UTC day 2020-08-18 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

16incidents started
6labelled major or critical
15vendors with a new incident
8still open from earlier days

By vendor label: Critical 2 · Major 4 · Minor 9 · No impact listed 1 · 17 maintenance

Incidents started this day 16

VendorIncidentImpactStartedResolvedStatus
CircleCIPipelines UI/ workflows API is unavailableCritical (25 min)resolved
LeverEmail syncing issuesCritical (4.0 h)resolved
RenderDeploys timing out in OregonMajor (21 min)resolved
JiraUnable to load Jira board and Jira navigationMajor (2.0 h)resolved
GrainSignificant Delays in Zoom Recording NotificationsMajor (8.0 h)resolved
HeapRetroactive S3 user migrations syncs for non-Heap-hosted buckets have permission errorsMajor (1.4 h)resolved
BitbucketPerformance degradation with Bitbucket CloudMinor (1.0 h)resolved
SquarespaceTemplate Preview IssuesMinor (4.5 h)resolved
Elastic CloudKibana SSO login not functionalMinor (48 h)resolved
SinchSinch Operator Notification - Sprint USMinor (26 h)resolved
SubstackSubstack Website Experiencing Intermittent IssuesMinor (4.1 h)resolved
SegmentData Ingestion Delays into PersonasMinor (1.9 h)resolved
New RelicMetrics Alerts/UI Delays for US RegionMinor (2.9 h)resolved
SmartsheetSmartsheet Intermittent Connection Issues (resolved)Minor (2.5 h)resolved
SegmentPersonas trait and audience sync delaysMinor (3.3 h)resolved
HubSpotSubmission error on pop-up formsNo impact listed (0 min)resolved

Still open from earlier days 8

VendorIncidentImpactStartedResolvedStatus
StatuspagePagerDuty integration is not creating/maintaining incidentsCritical (2 d)resolved
TwilioSMS Delays from Brazilian Operators TIM and ClaroMinor (13 d)resolved
PlivoInbound call failure towards the US phone numbersMinor (7 d)resolved
PlivoInbound call failure towards the US phone numbersMinor (7 d)resolved
TwilioProgrammable Fax Stuck at 'Processing' StateMinor (37 h)resolved
BitrisePermission errors with Ruby BundlerMinor (6.6 h)resolved
Linode (Akamai)Upstream DNS Resolution IssuesMinor (1.8 h)resolved
TwilioCustomers are Unable to See Failure Reasons when Submitting Identity Bundles for Evaluation in a Subset of CountriesMinor (3.0 h)resolved

Maintenance 17

VendorIncidentImpactStartedResolvedStatus
Mux[Scheduled] Application Database Maintenance - 2020-08-18 02:00-04:00 UTCMaintenance (19 min)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (5.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards US and Canada phone numbers: AT&TMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS /MMS Carrier Partner MaintenanceMaintenance (6.0 h)resolved
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US Cellular phone numbersMaintenance (2.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - SMSMaintenance (4.0 h)resolved
Sinch[Scheduled] Sinch Operator Notification - Toll free Number providerMaintenance (4.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - US CellularMaintenance (3.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (6.0 h)resolved
JFrog[Scheduled] Maintenance for our cloud infrastructure is undergoing in AWS USE1Maintenance (4.0 h)resolved
Sinch[Scheduled] Sinch Scheduled Network Maintenance - US3 SiteMaintenance (4.0 h)resolved
TwilioSMS Short Code Delivery FailuresMaintenance (6 min)resolved
Opsgenie[Scheduled] Opsgenie Reporting & Analytics is under maintenance in US & EUMaintenance (56 min)resolved
Red Hat (incl. Quay.io)[Scheduled] Scheduled maintenance for Cost ManagementMaintenance (7.5 h)resolved
JFrog[Scheduled] Maintenance for our cloud infrastructure is undergoing in AWS USE1, AWS USW2Maintenance (4.0 h)resolved
Twilio[Scheduled] SMS Carrier Maintenance - MTN CameroonMaintenance (5.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: CircleCI, Lever, Render, Jira, Grain, Heap, Bitbucket, Squarespace, Elastic Cloud, Sinch, Substack, Segment.

Cite this

16 vendor-reported incidents started on 2020-08-18 (UTC) across 15 vendors, 6 labelled major or critical by the vendor.

Title
Outages on August 18, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-08-18

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