# Outages on August 18, 2020 (UTC)

> 16 incidents started on August 18, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (CircleCI, Lever, Render); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-08-18
Last updated: 2020-08-20T13:11:00Z

- Incidents started: 16 (major/critical: 6, other: 10) across 15 vendors
- Still open from earlier days: 8 · Maintenance windows: 17 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 9, none 1
- Previous day with incidents: [2020-08-17](https://rewindex.com/outages/2020-08-17.md) · Next: [2020-08-19](https://rewindex.com/outages/2020-08-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Pipelines UI/ workflows API is unavailable](https://rewindex.com/company/circleci/incidents/x94hn4vjxdyz.md) | critical | 2020-08-18 11:59 UTC | 2020-08-18 12:24 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Email syncing issues](https://rewindex.com/company/lever/incidents/v6nl9yll3rgl.md) | critical | 2020-08-18 18:05 UTC | 2020-08-18 22:04 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Deploys timing out in Oregon](https://rewindex.com/company/render/incidents/l8xbpx2j8yyy.md) | major | 2020-08-18 00:36 UTC | 2020-08-18 00:57 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Unable to load Jira board and Jira navigation](https://rewindex.com/company/jira/incidents/whzkrjbfy7mp.md) | major | 2020-08-18 08:15 UTC | 2020-08-18 10:13 UTC | resolved |
| [Grain](https://rewindex.com/company/grain.md) | [Significant Delays in Zoom Recording Notifications](https://rewindex.com/company/grain/incidents/lbhmnb4qgqf4.md) | major | 2020-08-18 14:15 UTC | 2020-08-18 22:17 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Retroactive S3 user migrations syncs for non-Heap-hosted buckets have permission errors](https://rewindex.com/company/heap/incidents/5l3k6hhh249d.md) | major | 2020-08-18 21:03 UTC | 2020-08-18 22:26 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Performance degradation with Bitbucket Cloud](https://rewindex.com/company/bitbucket/incidents/38wl6k5pz0w5.md) | minor | 2020-08-18 09:12 UTC | 2020-08-18 10:13 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Template Preview Issues](https://rewindex.com/company/squarespace/incidents/xr4wd53t2pm7.md) | minor | 2020-08-18 13:20 UTC | 2020-08-18 17:51 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Kibana SSO login not functional](https://rewindex.com/company/elastic-cloud/incidents/gjwvlpsykrhn.md) | minor | 2020-08-18 13:34 UTC | 2020-08-20 13:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/b3mryb5013hj.md) | minor | 2020-08-18 14:09 UTC | 2020-08-19 16:15 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Substack Website Experiencing Intermittent Issues](https://rewindex.com/company/substack/incidents/qrqv3f93fv1f.md) | minor | 2020-08-18 18:03 UTC | 2020-08-18 22:11 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Data Ingestion Delays into Personas](https://rewindex.com/company/segment/incidents/8tz5p9wydqxl.md) | minor | 2020-08-18 18:41 UTC | 2020-08-18 20:35 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Metrics Alerts/UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/19nzllk5qr5l.md) | minor | 2020-08-18 18:55 UTC | 2020-08-18 21:51 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Intermittent Connection Issues (resolved)](https://rewindex.com/company/smartsheet/incidents/l4pghr6mk8xq.md) | minor | 2020-08-18 19:45 UTC | 2020-08-18 22:16 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas trait and audience sync delays](https://rewindex.com/company/segment/incidents/t48y97qjh46w.md) | minor | 2020-08-18 19:58 UTC | 2020-08-18 23:17 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Submission error on pop-up forms](https://rewindex.com/company/hubspot/incidents/wks3gh2b6qqs.md) | none | 2020-08-18 18:32 UTC | 2020-08-18 18:32 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [PagerDuty integration is not creating/maintaining incidents](https://rewindex.com/company/statuspage/incidents/l3p1brx237y8.md) | critical | 2020-08-17 22:42 UTC | 2020-08-19 23:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delays from Brazilian Operators TIM and Claro](https://rewindex.com/company/twilio/incidents/gfw4lxxpfcym.md) | minor | 2020-08-11 14:01 UTC | 2020-08-24 15:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/5w7x2z3tb8rc.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/xp8mmb0ry12f.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Fax Stuck at 'Processing' State](https://rewindex.com/company/twilio/incidents/6q8932nbydqt.md) | minor | 2020-08-17 09:10 UTC | 2020-08-18 21:45 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Permission errors with Ruby Bundler](https://rewindex.com/company/bitrise/incidents/srfqrpbz9pby.md) | minor | 2020-08-17 18:14 UTC | 2020-08-18 00:49 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Upstream DNS Resolution Issues](https://rewindex.com/company/linode-akamai/incidents/1lj4j2n96ymn.md) | minor | 2020-08-17 22:33 UTC | 2020-08-18 00:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers are Unable to See Failure Reasons when Submitting Identity Bundles for Evaluation in a Subset of Countries](https://rewindex.com/company/twilio/incidents/z7hsf3f4wzd1.md) | minor | 2020-08-17 22:45 UTC | 2020-08-18 01:46 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mux](https://rewindex.com/company/mux.md) | [\[Scheduled\] Application Database Maintenance - 2020-08-18 02:00-04:00 UTC](https://rewindex.com/company/mux/incidents/szs0pdvrg626.md) | maintenance | 2020-08-18 02:01 UTC | 2020-08-18 02:20 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/kl0s0ghnm9ly.md) | maintenance | 2020-08-18 04:00 UTC | 2020-08-18 09:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gqcd99hdq13b.md) | maintenance | 2020-08-18 04:01 UTC | 2020-08-18 11:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards US and Canada phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/l9rdt1093hkd.md) | maintenance | 2020-08-18 04:02 UTC | 2020-08-18 11:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS /MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/sxm6674xdtrz.md) | maintenance | 2020-08-18 05:00 UTC | 2020-08-18 11:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US Cellular phone numbers](https://rewindex.com/company/plivo/incidents/26hjjrfh5vhw.md) | maintenance | 2020-08-18 06:00 UTC | 2020-08-18 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/449h66pdvwlx.md) | maintenance | 2020-08-18 06:00 UTC | 2020-08-18 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Operator Notification - Toll free Number provider](https://rewindex.com/company/sinch/incidents/9mrj1pmvqpn5.md) | maintenance | 2020-08-18 06:00 UTC | 2020-08-18 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - US Cellular](https://rewindex.com/company/twilio/incidents/c107tz912sqp.md) | maintenance | 2020-08-18 06:00 UTC | 2020-08-18 09:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6sk8tv6s6t7c.md) | maintenance | 2020-08-18 07:00 UTC | 2020-08-18 13:00 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Maintenance for our cloud infrastructure is undergoing in AWS USE1](https://rewindex.com/company/jfrog/incidents/g94pcxm7hxd4.md) | maintenance | 2020-08-18 07:00 UTC | 2020-08-18 11:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Network Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/tshq353f03vn.md) | maintenance | 2020-08-18 08:00 UTC | 2020-08-18 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Short Code Delivery Failures](https://rewindex.com/company/twilio/incidents/x675f503200c.md) | maintenance | 2020-08-18 08:32 UTC | 2020-08-18 08:38 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [\[Scheduled\] Opsgenie Reporting & Analytics is under maintenance in US & EU](https://rewindex.com/company/opsgenie/incidents/zzvlqc7y61pg.md) | maintenance | 2020-08-18 12:45 UTC | 2020-08-18 13:41 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Scheduled maintenance for Cost Management](https://rewindex.com/company/red-hat/incidents/143b4vpywcs6.md) | maintenance | 2020-08-18 13:00 UTC | 2020-08-18 20:27 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Maintenance for our cloud infrastructure is undergoing in AWS USE1, AWS USW2](https://rewindex.com/company/jfrog/incidents/k1qg7qf6j5yk.md) | maintenance | 2020-08-18 13:05 UTC | 2020-08-18 17:05 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - MTN Cameroon](https://rewindex.com/company/twilio/incidents/x2715qmnrtss.md) | maintenance | 2020-08-18 22:00 UTC | 2020-08-19 03:00 UTC | resolved |

## Cite this

16 vendor-reported incidents started on 2020-08-18 (UTC) across 15 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-08-18
- Citation: Rewindex daily outage roundup, “Outages on August 18, 2020” (2020-08-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-08-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 18, 2020 (2020-08-18)](https://rewindex.com/outages/2020-08-18)`


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Canonical: https://rewindex.com/outages/2020-08-18 · Markdown: https://rewindex.com/outages/2020-08-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:27.660Z