rewindex

Outages by dayAugust 19, 2020

Outages on August 19, 2020

UTC day 2020-08-19 ( to your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

17incidents started
4labelled major or critical
11vendors with a new incident
5still open from earlier days

By vendor label: Major 4 · Minor 9 · No impact listed 4 · 19 maintenance

Incidents started this day 17

VendorIncidentImpactStartedResolvedStatus
BitbucketBitbucket GIT over SSH and HTTPS service degradationMajor (20 min)resolved
MapboxTilesets API (MTS) jobs failingMajor (27 min)resolved
HeapElevated Endpoint ErrorsMajor (52 min)resolved
SquarespacePromotional Pop-Ups are currently not working and disappearing for visitorsMajor (48 min)resolved
AircallErrors or delays on connecting callsMinor (4.4 h)resolved
TwilioTwilio Rest API Returning HTTP 503 ErrorMinor (8.7 h)resolved
TwilioAudio Failures in Regions Outside US1Minor (4.8 h)resolved
AircallAudio failures and silence on the callsMinor (1.7 h)resolved
GrainSignificant Delays Return in Zoom Recording NotificationsMinor (5.9 h)resolved
MessageBird (Bird)Inbox degraded serviceMinor (30 min)resolved
TwilioIntermittent API Timeouts for Twilio REST APIMinor (3.1 h)resolved
NetlifyIntermittent errors observed when storing processed assetsMinor (1.6 h)resolved
TwilioCalls to Some Twilio Mexico Numbers FailingMinor (3.2 h)resolved
TwilioBilling Report Issues With Super SIMNo impact listed (3.6 h)resolved
New RelicAPM UI Irregularities for US RegionNo impact listed (0 min)resolved
New RelicInfrastructure and Logging UI and Alerts IrregularitiesNo impact listed (53 min)resolved
MattermostThis is an example incidentNo impact listed (-1424 min)resolved

Still open from earlier days 5

VendorIncidentImpactStartedResolvedStatus
StatuspagePagerDuty integration is not creating/maintaining incidentsCritical (2 d)resolved
PlivoInbound call failure towards the US phone numbersMinor (7 d)resolved
PlivoInbound call failure towards the US phone numbersMinor (7 d)resolved
Elastic CloudKibana SSO login not functionalMinor (48 h)resolved
SinchSinch Operator Notification - Sprint USMinor (26 h)resolved

Maintenance 19

VendorIncidentImpactStartedResolvedStatus
Plivo[Scheduled] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US: T-Mobile phone numbersMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Messaging Maintenance - Toll Free SMS/MMSMaintenance (7.0 h)resolved
Bandwidth[Scheduled] Local Market Maintenance - Multiple MarketsMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - T-Mobile USMaintenance (7.0 h)resolved
Sinch[Scheduled] External Maintenance - AT&T - USMaintenance (7.0 h)resolved
Sinch[Scheduled] Sinch Operator Notification - Toll free Number providerMaintenance (3.0 h)resolved
Twilio[Scheduled] US SMS Carrier Maintenance - T-Mobile USMaintenance (7.0 h)resolved
Twilio[Scheduled] US SMS/MMS Carrier Maintenance - AT&T USMaintenance (7.0 h)resolved
Sinch[Scheduled] Scheduled SMSC Maintenance EU1Maintenance (1 min)resolved
Sinch[Scheduled] Scheduled SMSC Maintenance US2Maintenance (1 min)resolved
Sinch[Scheduled] Scheduled SMSC Maintenance CA1Maintenance (1 min)resolved
Sinch[Scheduled] External Maintenance - Verizon - US (MMS)Maintenancenot resolvedunknown
Sinch[Scheduled] Scheduled SMSC Maintenance AU2Maintenancenot resolvedunknown
Sinch[Scheduled] Scheduled SMSC Maintenance CA2Maintenancenot resolvedunknown
Sinch[Scheduled] Sinch Operator Notification - North American Long number providerMaintenancenot resolvedunknown
JFrog[Scheduled] Maintenance for our cloud infrastructure is undergoingMaintenance (8.0 h)resolved
Bandwidth[Scheduled] Messaging MaintenanceMaintenance (2.0 h)resolved
Twilio[Scheduled] Network Maintenance at Twilio Singapore Data CentreMaintenance (2.5 h)resolved
Bitbucket[Scheduled] Storage infrastructure maintenance - repositories briefly read-onlyMaintenance (1.0 h)resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Bitbucket, Mapbox, Heap, Squarespace, Aircall, Twilio, Grain, MessageBird (Bird), Netlify, New Relic, Mattermost.

Cite this

17 vendor-reported incidents started on 2020-08-19 (UTC) across 11 vendors, 4 labelled major or critical by the vendor.

Title
Outages on August 19, 2020
Vendor
Rewindex daily outage roundup
Date
URL
https://rewindex.com/outages/2020-08-19

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