# Outages on August 19, 2020 (UTC)

> 17 incidents started on August 19, 2020 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Bitbucket, Mapbox, Heap); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-08-19
Last updated: 2020-08-20T05:19:00Z

- Incidents started: 17 (major/critical: 4, other: 13) across 11 vendors
- Still open from earlier days: 5 · Maintenance windows: 19 · Detected outage events: 0
- By vendor impact label: major 4, minor 9, none 4
- Previous day with incidents: [2020-08-18](https://rewindex.com/outages/2020-08-18.md) · Next: [2020-08-20](https://rewindex.com/outages/2020-08-20.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket GIT over SSH and HTTPS service degradation](https://rewindex.com/company/bitbucket/incidents/v10jmzxf0v18.md) | major | 2020-08-19 02:08 UTC | 2020-08-19 02:28 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Tilesets API (MTS) jobs failing](https://rewindex.com/company/mapbox/incidents/2sff9q64v1f9.md) | major | 2020-08-19 16:48 UTC | 2020-08-19 17:15 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Elevated Endpoint Errors](https://rewindex.com/company/heap/incidents/qrvbc7mwnr60.md) | major | 2020-08-19 17:32 UTC | 2020-08-19 18:24 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Promotional Pop-Ups are currently not working and disappearing for visitors](https://rewindex.com/company/squarespace/incidents/j14cvzrb1p9x.md) | major | 2020-08-19 18:20 UTC | 2020-08-19 19:08 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Errors or delays on connecting calls](https://rewindex.com/company/aircall/incidents/hwcfb8j4fjfk.md) | minor | 2020-08-19 08:26 UTC | 2020-08-19 12:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Rest API Returning HTTP 503 Error](https://rewindex.com/company/twilio/incidents/x13gljzqmfvy.md) | minor | 2020-08-19 08:34 UTC | 2020-08-19 17:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Audio Failures in Regions Outside US1](https://rewindex.com/company/twilio/incidents/w78hqpncb60l.md) | minor | 2020-08-19 12:30 UTC | 2020-08-19 17:15 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Audio failures and silence on the calls](https://rewindex.com/company/aircall/incidents/p61my5vq9s6s.md) | minor | 2020-08-19 15:02 UTC | 2020-08-19 16:44 UTC | resolved |
| [Grain](https://rewindex.com/company/grain.md) | [Significant Delays Return in Zoom Recording Notifications](https://rewindex.com/company/grain/incidents/3lh2ztfc8hjk.md) | minor | 2020-08-19 16:09 UTC | 2020-08-19 22:01 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Inbox degraded service](https://rewindex.com/company/messagebird-bird/incidents/vhdnh8r194wc.md) | minor | 2020-08-19 16:33 UTC | 2020-08-19 17:03 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Intermittent API Timeouts for Twilio REST API](https://rewindex.com/company/twilio/incidents/rk401ghnlp1d.md) | minor | 2020-08-19 18:11 UTC | 2020-08-19 21:18 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Intermittent errors observed when storing processed assets](https://rewindex.com/company/netlify/incidents/zf2wy4y0nj8g.md) | minor | 2020-08-19 19:02 UTC | 2020-08-19 20:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Calls to Some Twilio Mexico Numbers Failing](https://rewindex.com/company/twilio/incidents/kkp7931ddld9.md) | minor | 2020-08-19 20:42 UTC | 2020-08-19 23:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Billing Report Issues With Super SIM](https://rewindex.com/company/twilio/incidents/0t1dts73bxxr.md) | none | 2020-08-19 08:19 UTC | 2020-08-19 11:57 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [APM UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/5z0kg38tw69b.md) | none | 2020-08-19 08:30 UTC | 2020-08-19 08:30 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure and Logging UI and Alerts Irregularities](https://rewindex.com/company/new-relic/incidents/6fm9sgn7dlt5.md) | none | 2020-08-19 10:21 UTC | 2020-08-19 11:14 UTC | resolved |
| [Mattermost](https://rewindex.com/company/mattermost.md) | [This is an example incident](https://rewindex.com/company/mattermost/incidents/5y3nhvn8tx1h.md) | none | 2020-08-19 18:46 UTC | 2020-08-18 19:02 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [PagerDuty integration is not creating/maintaining incidents](https://rewindex.com/company/statuspage/incidents/l3p1brx237y8.md) | critical | 2020-08-17 22:42 UTC | 2020-08-19 23:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/5w7x2z3tb8rc.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/xp8mmb0ry12f.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Kibana SSO login not functional](https://rewindex.com/company/elastic-cloud/incidents/gjwvlpsykrhn.md) | minor | 2020-08-18 13:34 UTC | 2020-08-20 13:11 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/b3mryb5013hj.md) | minor | 2020-08-18 14:09 UTC | 2020-08-19 16:15 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-free SMS towards US: T-Mobile phone numbers](https://rewindex.com/company/plivo/incidents/4vtpk22dr6ln.md) | maintenance | 2020-08-19 04:00 UTC | 2020-08-19 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/084ncz6lgyr7.md) | maintenance | 2020-08-19 04:00 UTC | 2020-08-19 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z2vwlln0yfnx.md) | maintenance | 2020-08-19 04:00 UTC | 2020-08-19 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/28smjjbs4lbf.md) | maintenance | 2020-08-19 04:00 UTC | 2020-08-19 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/ql934rftpvlx.md) | maintenance | 2020-08-19 04:00 UTC | 2020-08-19 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Operator Notification - Toll free Number provider](https://rewindex.com/company/sinch/incidents/440m2s4826zk.md) | maintenance | 2020-08-19 04:00 UTC | 2020-08-19 06:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/rf1xdm1b8f32.md) | maintenance | 2020-08-19 04:00 UTC | 2020-08-19 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS/MMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/prtw6xt7m9fy.md) | maintenance | 2020-08-19 04:00 UTC | 2020-08-19 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance EU1](https://rewindex.com/company/sinch/incidents/t7232sfkz9p8.md) | maintenance | 2020-08-19 05:11 UTC | 2020-08-19 05:12 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance US2](https://rewindex.com/company/sinch/incidents/bvp0p3y7h1lw.md) | maintenance | 2020-08-19 05:11 UTC | 2020-08-19 05:12 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance CA1](https://rewindex.com/company/sinch/incidents/z16470myf45b.md) | maintenance | 2020-08-19 05:11 UTC | 2020-08-19 05:12 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Verizon - US (MMS)](https://rewindex.com/company/sinch/incidents/y014bvngksnk.md) | maintenance | 2020-08-19 05:14 UTC | not resolved | unknown |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance AU2](https://rewindex.com/company/sinch/incidents/0zr2sby7hkz2.md) | maintenance | 2020-08-19 05:15 UTC | not resolved | unknown |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance CA2](https://rewindex.com/company/sinch/incidents/r990vk92gbtc.md) | maintenance | 2020-08-19 05:15 UTC | not resolved | unknown |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Operator Notification - North American Long number provider](https://rewindex.com/company/sinch/incidents/rrbsdnwpp2c7.md) | maintenance | 2020-08-19 05:19 UTC | not resolved | unknown |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Maintenance for our cloud infrastructure is undergoing](https://rewindex.com/company/jfrog/incidents/c5pnj7tz6btn.md) | maintenance | 2020-08-19 07:15 UTC | 2020-08-19 15:15 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/lg6sw0xwqjg1.md) | maintenance | 2020-08-19 09:00 UTC | 2020-08-19 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Network Maintenance at Twilio Singapore Data Centre](https://rewindex.com/company/twilio/incidents/bdkbb438vmk3.md) | maintenance | 2020-08-19 16:30 UTC | 2020-08-19 19:00 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/hmgnc3x4lfwh.md) | maintenance | 2020-08-19 21:00 UTC | 2020-08-19 22:00 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2020-08-19 (UTC) across 11 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-08-19
- Citation: Rewindex daily outage roundup, “Outages on August 19, 2020” (2020-08-19 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-08-19 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 19, 2020 (2020-08-19)](https://rewindex.com/outages/2020-08-19)`


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Canonical: https://rewindex.com/outages/2020-08-19 · Markdown: https://rewindex.com/outages/2020-08-19.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:42.305Z