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CompaniesMessageBird (Bird)Monthly reportsAugust 2020

MessageBird (Bird) in August 2020: incidents, uptime and changes

11incidents posted
3labelled major or critical
99.45%free of major/critical
98.67%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 4 h 3 min, incident time 9 h 50 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 2 · Minor 5 · No impact listed 3

Major and critical incidents 3

IncidentImpactStartedDurationStatusDay
Inbox front-end unavailableCritical6 minresolved08-28
Problems sending and receiving facebook messagesMajor2.6 hresolved08-06
Customer Dashboard unavailableMajor1.4 hresolved08-13

Other incidents 8

IncidentImpactStartedDurationStatusDay
Certificate update for rest.messagebird.comNo impact listed3.4 hresolved08-04
Inbox not availableNo impact listed0 minresolved08-14
Inbox degraded serviceMinor30 minresolved08-19
Delays on email channelMinor27 minresolved08-24
SMS service is experiencing problemsMinor1.0 hresolved08-24
Inbox settings are suffering from degraded performanceMinor1.7 hresolved08-26
Issues delivering SMSsNo impact listed0 minresolved08-27
Investigating supplier connection issuesMinor2.1 hresolved08-29

Maintenance 6

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Cite this

MessageBird (Bird) posted 11 status incidents in August 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in August 2020
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2020/08

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