# MessageBird (Bird) in August 2020: incidents, uptime and changes

> MessageBird (Bird) in August 2020: 11 incidents on its status page (3 major or critical), 99.45% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/messagebird-bird/2020/08
Last updated: 2020-09-01T00:00:00Z

- Incidents posted: 11 (major/critical: 3) · Maintenance: 6
- By vendor impact label: critical 1, major 2, minor 5, none 3
- Uptime (vendor-reported): 99.45% free of major/critical incidents, 98.67% free of any incident; outage time 4 h 3 min, incident time 9 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2020](https://rewindex.com/company/messagebird-bird/2020/07.md) · Next: [September 2020](https://rewindex.com/company/messagebird-bird/2020/09.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbox front-end unavailable](https://rewindex.com/company/messagebird-bird/incidents/vxyh1r6jn7rw.md) | critical | 2020-08-28 11:20 UTC | 2020-08-28 11:26 UTC | 6 min | resolved |
| [Problems sending and receiving facebook messages](https://rewindex.com/company/messagebird-bird/incidents/jfsc7dq9jwzk.md) | major | 2020-08-06 22:12 UTC | 2020-08-07 00:48 UTC | 2.6 h | resolved |
| [Customer Dashboard unavailable](https://rewindex.com/company/messagebird-bird/incidents/d5prk1kpnjhv.md) | major | 2020-08-13 11:01 UTC | 2020-08-13 12:22 UTC | 1.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Certificate update for rest.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/3v7scrx8wdjv.md) | none | 2020-08-04 09:43 UTC | 2020-08-04 13:07 UTC | 3.4 h | resolved |
| [Problems sending and receiving facebook messages](https://rewindex.com/company/messagebird-bird/incidents/jfsc7dq9jwzk.md) | major | 2020-08-06 22:12 UTC | 2020-08-07 00:48 UTC | 2.6 h | resolved |
| [Customer Dashboard unavailable](https://rewindex.com/company/messagebird-bird/incidents/d5prk1kpnjhv.md) | major | 2020-08-13 11:01 UTC | 2020-08-13 12:22 UTC | 1.4 h | resolved |
| [Inbox not available](https://rewindex.com/company/messagebird-bird/incidents/83hn9dskmqrq.md) | none | 2020-08-14 08:30 UTC | 2020-08-14 08:30 UTC | 0 min | resolved |
| [Inbox degraded service](https://rewindex.com/company/messagebird-bird/incidents/vhdnh8r194wc.md) | minor | 2020-08-19 16:33 UTC | 2020-08-19 17:03 UTC | 30 min | resolved |
| [Delays on email channel](https://rewindex.com/company/messagebird-bird/incidents/81rml6vx2l1f.md) | minor | 2020-08-24 09:18 UTC | 2020-08-24 09:45 UTC | 27 min | resolved |
| [SMS service is experiencing problems](https://rewindex.com/company/messagebird-bird/incidents/2b4c1sxf6krp.md) | minor | 2020-08-24 18:14 UTC | 2020-08-24 19:16 UTC | 1.0 h | resolved |
| [Inbox settings are suffering from degraded performance](https://rewindex.com/company/messagebird-bird/incidents/9c79lby1kq8x.md) | minor | 2020-08-26 05:47 UTC | 2020-08-26 07:29 UTC | 1.7 h | resolved |
| [Issues delivering SMSs](https://rewindex.com/company/messagebird-bird/incidents/n42wbb32xhgt.md) | none | 2020-08-27 22:00 UTC | 2020-08-27 22:00 UTC | 0 min | resolved |
| [Inbox front-end unavailable](https://rewindex.com/company/messagebird-bird/incidents/vxyh1r6jn7rw.md) | critical | 2020-08-28 11:20 UTC | 2020-08-28 11:26 UTC | 6 min | resolved |
| [Investigating supplier connection issues](https://rewindex.com/company/messagebird-bird/incidents/z8r7z4x46b0k.md) | minor | 2020-08-29 12:37 UTC | 2020-08-29 14:43 UTC | 2.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/pnyxk8t92t6k.md) | maintenance | 2020-08-14 05:30 UTC | 2020-08-14 05:36 UTC | 6 min | resolved |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/kgc784nq8lhb.md) | maintenance | 2020-08-14 06:30 UTC | 2020-08-14 06:34 UTC | 4 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/m7dw6cy5b0yz.md) | maintenance | 2020-08-14 07:30 UTC | 2020-08-14 07:36 UTC | 6 min | resolved |
| [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/rfb2px8rnfk3.md) | maintenance | 2020-08-21 06:00 UTC | 2020-08-21 06:10 UTC | 10 min | resolved |
| [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/fkht3plz19nj.md) | maintenance | 2020-08-25 06:06 UTC | 2020-08-25 06:07 UTC | 1 min | resolved |
| [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/b1c29wrtz2qq.md) | maintenance | 2020-08-26 06:03 UTC | 2020-08-26 06:06 UTC | 3 min | resolved |

## Cite this

MessageBird (Bird) posted 11 status incidents in August 2020 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/messagebird-bird/2020/08
- Citation: MessageBird (Bird), “MessageBird (Bird) in August 2020” (2020-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2020/08 (CC BY 4.0).
- Markdown link: `[MessageBird (Bird): MessageBird (Bird) in August 2020 (2020-08-01)](https://rewindex.com/company/messagebird-bird/2020/08)`


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Canonical: https://rewindex.com/company/messagebird-bird/2020/08 · Markdown: https://rewindex.com/company/messagebird-bird/2020/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:33:26.834Z